Careers

Qualification:  MBA/BBA

Experience: 4 to 6 years experience into marketing

Vacancy – 1

Responsibilities

• Plan and execute all marketing/ marcom calendar activities from ideation to implementation.
• Manage and control marketing budgets by using resources effectively.
• Develop and own promotional activities, marketing channels and the production of marketing materials for specific events.
• Implement PR campaigns to celebrate successes and awards and the promotion of products.
• Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel rooms, food and beverage provisions, conference, banqueting and events.
• Work with third party vendors and maintain professional working relationships with them.
• Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required.
• Manage and oversee all digital marketing initiatives including Google, social media, email marketing, website, etc.
• Develop and create marketing and hotel collaterals as and when needed.
• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
• Manage day-to-day marketing activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Educate and train the marketing team that is responsible for developing new and implementing existing marketing strategies. Ensure team members are properly trained and have the tools and equipment to carry out job duties.

 Skills & Competencies

• Goal oriented: ability to track record of delivery, set clear priorities, and meet deadlines
• Excellent communication skills, both written and verbal
• Extremely detail oriented
• Ability to understand briefs/ debriefs and respond to people over mails and during meetings
• Well-versed with Microsoft Tools (Excel & PowerPoint etc.)
• Resilient, resourceful, and able to perform under pressure
• Ability to learn & grasp new skills
• Confident and self-assured

Previous experience in the hospitality industry is preferred

Location: Bangalore

Qualification:  Graduate

Experience: 1 – 3 years

Vacancy – 2

Responsibilities

• Proper usage of CRM & CRS
• Login to Convox to handle incoming and outgoing calls
• Proper documentation of guest data
• Follow up enquiries with proper notes
• Conversion Ratio (2:1)
• Make marketing offer calls
• Call the list of missed-call-leads and convert them
• Create a Productivity Report (Monthly Report)

 

Achieving target with all parameters:

• Occupancy
• Maintaining ARR
• Room nights

 Maintaining Reports:

• Daily sales reports, Flash report, Convox call report
• Enquiry reports

 To maintain high standard of professional behaviour at office with:

• Discipline
• Punctuality
• Attendance
• Teamwork
• Completing the sales process assignment allotted by team as per requirement.
• To make a document of all the process related to sales assigned.

 Skills & Competencies

• Awareness of latest notifications from Government authorities: GST, Income Tax, and other Laws.
• Accounting software knowledge – WINHMS, GPM.
• Documentation and SOP writing skills
• Effective time management skills
• Problem solving skills

Location: Bangalore

Qualification:  BE – Computer Science / MCA / BSc – CS

Experience: 3 – 5 years of experience in using statistical packages for analysing data sets

Vacancy – 1

Responsibilities

• Organise data, identify issues, and propose solutions with assignments and timelines.
• Use statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.
• Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.
• Strategic planning and execution to reduce costs, improve productivity, and enhance profitability throughout the organization
• Mining data from primary and secondary sources, then reorganising said data in a format that can be easily read by either human or machine.
• Accurately and thoroughly report status of finances on a weekly basis via a Financial Dashboard
• Create Business Dashboard on a weekly basis
• Develop innovative initiatives to enhance internal efficiency and effectiveness
• Monitor department performance against performance goals to ensure that expectations are exceeded
• Analysing reports and presenting results/ findings (i.e. trend analysis), providing statistical analysis in layman’s terms
• Constant improvement of reporting and auditing within each department
• Analyse feedback, identify opportunities for improvement, and work with property/ department leadership to establish standards and methods for service improvement and operational process/ flow to ensure efficiencies.
• Ensure the delivery of a reliable report of all properties, submit within the assigned deadlines
• Support all General Managers to ensure a constant and consistent delivery of operations reporting materials and to drive the business processes forward.
• Ensure effective information gathering and relevant analysis to identify and maximise on all possible opportunities and minimise any risks
• Provide ideas and suggestions to the Operations team to strive for constant improvement of operating procedures.

 

Skills & Competencies

• Highly proficient with Microsoft Office, especially MS Excel
• Strong analytic skills in both hospitality and operations
• VB knowledge
• Strong knowledge of and experience with reporting packages (Business Objects etc.), databases (SQL etc.), programming (XML)

Location: Bangalore