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Career at Tamara Leisure Experiences

At Tamara Resorts, we believe that our greatest asset is our dedicated team. We are a dynamic and innovative company that values passion, professionalism, and a commitment to excellence. If you’re looking for a rewarding career in the hospitality industry, you’ve come to the right place.

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For Bangalore- Corporate office

Marketing Automation Specialist : (Job Id: 4237)
Key Accountabilities/Duties & Responsibilities:
  • Marketing Automation Strategy: Develop and implement comprehensive marketing automation strategies to streamline processes, improve efficiency, and maximize ROI across all marketing initiatives.
  • Campaign Management:Oversee the end-to-end execution of marketing campaigns, including email marketing, lead nurturing, segmentation, and personalization, using platforms such as Salesforce Marketing Cloud, Zoho Campaigns, and HubSpot.
  • Platform Management: Manage and optimize marketing automation platforms, including Salesforce, Zoho, HubSpot, and other relevant tools, to drive efficiency and effectiveness in campaign delivery.
  • Data Analysis:Analyze campaign performance metrics, customer data, and user behavior to identify insights, trends, and opportunities for optimization and personalization.
  • Lead Generation and Nurturing: Implement lead generation and nurturing programs to drive qualified leads through the sales funnel, optimize conversion rates, and enhance customer retention.
  • Content Development: Collaborate with the content team to develop compelling content assets tailored to different segments of the target audience and stages of the customer journey.
  • A/B Testing and Optimization: Conduct A/B tests to optimize email content, subject lines, CTAs, and other elements to improve engagement, conversion rates, and overall campaign performance.
  • Integration and Automation: Integrate marketing automation systems with CRM platforms, website analytics tools, and other marketing technologies to ensure seamless data flow, lead management, and attribution.
  • Compliance and Best Practices:Stay abreast of industry best practices, regulations, and guidelines related to email marketing, data privacy, marketing automation, and CRM integration.
  • Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including marketing, sales, IT, and customer service, to align marketing automation initiatives with business objectives and priorities.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role are a Bachelor’s degree in Marketing, Business Administration, or related field.
  • Candidates having a minimum work experience of 5 years in marketing automation, email marketing, campaign management, and CRM integration will be preferred for this role.
  • Proficiency in marketing automation platforms such as Salesforce Marketing Cloud, Zoho Campaigns, HubSpot, or similar tools.
  • Strong analytical skills with the ability to interpret data, generate actionable insights, and drive data-driven decision-making.
  • Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively in a cross-functional team environment.
  • Detail-oriented with a focus on delivering high-quality results, meeting deadlines, and exceeding performance targets.
  • Experience with HTML/CSS, email template design, and familiarity with APIs and scripting languages is a plus.
  • Relevant certifications in marketing automation platforms, CRM systems, or related areas are desirable.
IT Manager : (Job Id: 5518)
Key Accountabilities/Duties & Responsibilities:
  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems – PMS, Point of Sale – POS, IPTV, Telephony systems and other software vendors. Ability to troubleshoot hardware and software problems.
  • Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure. Should be capable of doing Root Cause Analysis on a problem.
  • Must know the Network fundamentals, general network setup and device configuration.
  • Good knowledge of server hardware, Disk storage technology, I/O devices. Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
  • Background in highly available systems and image capture/management systems.
  • Extensive knowledge on Active Directory, Management and Implementations. Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software. Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Prepare Policy & Procedures for the IT Department and for the user department. Managing Disaster Recovery Process and ensuring regular daily backup is taken. Antivirus setup and day to day support. Able to plan, assign and take the report from the IT team.
  • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment. Ensure that policies and procedure relating to PCI compliance are updated. Maintains a system error / progress logbook and deals with reported problems.
  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures. Monitors and maintains proper inventory of hardware and software license.
  • Is aware of IT Security Policies and ensures implementation through regular staff training. Keep updated with latest hotel technology and security risks on a regular basis. Able to perform other IT or Systems related task assigned by the management.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a Bachelor of Information Systems Management ( BIS) degree.
  • Candidates having a minimum relevant work experience of 5 years in the hospitality sector will be preferred for this role.
Senior Executive - IT" : (Job Id: 5119)
Key Accountabilities/Duties & Responsibilities:
  • Responsible for overseeing and handling network configuration, Servers, set up periodic scheduled back up
  • Responsible for smooth functioning of the PMS, point of sale, other modules like MMS, accounts etc. and provide support for any issues that may arise.
  • Trouble shoot by way of remote access.
  • Familiar with working and setting up Call Centre operations, call workflows, App based dialers, reports and MIS.
  • Set up and maintain all VPN connections for remote accessing the system at a location.
  • Ability to troubleshoot hardware and software problems.
  • Should be capable of doing Root Cause Analysis on a problem.
  • Must know the Network fundamentals, general network setup and device configuration.
  • Good knowledge of server hardware, Disk storage technology, I/O devices.
  • Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
  • Proficient with provisioning MySQL instances and data migration.
  • Ensure performance, security, and availability of databases.
  • Prepare documentations and specifications.
  • Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
  • Background in highly available systems and image capture/management systems.
  • Extensive knowledge on Active Directory, Management and Implementations.
  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Prepare Policy & Procedures for the IT Department and for the user department.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken.
  • Antivirus setup and day to day support. ï‚· Able to plan, assign and take the report from the IT team.
  • Maintains a system error / progress logbook and deals with reported problems.
  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
  • Monitors and maintains proper inventory of hardware and software license.
  • Is aware of IT Security Policies and ensures implementation through regular staff training.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a diploma in the related field.
  • Candidates having a minimum work experience of atleast 2 years in the hospitality sector will be preferred for this role.
General Manager Marketing : (Job Id: 5632)
Key Accountabilities/Duties & Responsibilities:
  • Drive Team Excellence: Lead and manage a team of marketing professionals, guiding them through both routine and complex tasks with efficiency and accountability.
  • Task Delegation and Accountability: Delegate tasks with precision, ensuring each team member is empowered yet held accountable for their output. Foster an environment where team members are challenged to exceed expectations while adhering to deadlines and quality standards.
  • Harness Individual Strengths: Identify and leverage the unique strengths and skills of each team member to maximize team performance, while addressing any gaps or underperformance directly.
  • Leadership by Influence: Inspire respect and maintain control over a team of highly skilled professionals, ensuring they remain focused on the objectives, even when dealing with internal competition or differing ideas. Use strong interpersonal skills to maintain authority and motivate individuals toward the collective goal
  • Develop Innovative Campaigns: Lead the creative process, ensuring the development of bold, innovative campaigns that set the brand apart in the competitive hospitality market.
  • Encourage Risk-Taking: Motivate the team to push boundaries and experiment with fresh ideas while maintaining a clear focus on the brand’s objectives and core values.
  • Strategic Thinking: Ensure all marketing efforts—whether digital, print, or experiential—are strategically aligned to the brand’s mission, market position, and long-term goals.
  • Results-Driven Execution: Maintain a relentless focus on delivering results—whether in terms of brand awareness, guest engagement, or revenue generation. Ensure that every campaign, project, and marketing initiative is tracked and delivers measurable ROI.
  • Continuous Improvement: Drive a culture of continuous improvement by identifying inefficiencies, eliminating roadblocks, and ensuring the team has the resources and support necessary to execute at their highest level.
  • Resource Management: Prioritize marketing efforts based on impact, making effective use of the available budget, tools, and technologies to drive results.
  • Guest Experience Optimization: Lead the creation of personalized, guest-centric marketing strategies that drive loyalty and engagement. Ensure all marketing initiatives contribute to enhancing the guest experience and building lasting relationships.
  • Revenue-Boosting Campaigns: Oversee the design of promotions, special offers, and partnership programs that effectively drive revenue and increase bookings. Collaborate with revenue management and sales teams to align marketing campaigns with revenue targets.
  • Brand Positioning: Continuously monitor and refine the brand’s position in the market to ensure the organization remains the top choice for guests and stands out from competitors.
  • Cross-Functional Coordination: Collaborate closely with sales, operations, and other key departments to align marketing efforts with business objectives and operational capabilities.
  • Conflict Resolution: Effectively manage and resolve conflicts that arise within the team or between departments, ensuring a positive and results-oriented working environment.
  • Stakeholder Management: Build and maintain strong relationships with key internal and external stakeholders to facilitate successful campaign execution and gather valuable insights.”
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a Master’s degree in marketing, Business Administration, or a related field
  • Candidates having a minimum of 10 + years of relevant experience will be preferred for this role
Assistant Manager - Performance Marketing : (Job ID: 6140)
Key Accountabilities/Duties & Responsibilities:
  • Strategize and own the entire paid marketing strategy to acquire users through multiple paid channels (Social, Search) to drive awareness and leads Use a data-driven approach to build campaigns, evaluate insights on strategy and performance.
  • Explore new channels to drive traffic and acquisition which includes performance marketing strategies Budget, Manage and review marketing spend efficiently and effectively across channels including Facebook campaigns, Google UAC campaigns, ad networks, and social media campaigns.
  • Coordinate with content writers to build creative briefs to define program objectives and KPIs, optimizing campaigns to maximize ROI Set up and monitor analytical dashboards and give insights into key areas of importance at regular intervals.
  • Coordinate with Sales team to achieve goals and ROI targets Set up daily performance reports to analyze the performance and optimize campaigns Strong analytical ability Outstanding ability to think creatively, identify and resolve problems Excellent written and verbal communication skills.
  • Expertise in communication tools along with MS tools /Google Sheets and PowerPoint/Google Slides A creative and strategic approach to work Has an eye for detail, work wells under pressure, is driven to meet targets, and a team player.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a post graduation degree( MBA in Operations & Marketing) or any other related degree.
  • Candidates having a work experience of (3-5) years is preferred for this role.
Senior General Manager Projects  : (Job ID: 1297)
Key Accountabilities/Duties & Responsibilities:
  • Provide strategic direction and leadership for the construction division, aligning with the company’s overall goals and objectives.
  • Oversee the planning, execution, and completion of construction projects, ensuring timelines, budgets, and quality standards are met.
  • Develop and manage annual budgets, forecasts, and resource planning for the division.
  • Monitor project progress and performance metrics; implement corrective actions as necessary.
  • Build, lead, and mentor a high-performing team of project managers, engineers, and support staff.
  • Ensure strict adherence to safety regulations, legal requirements, and industry standards.
  • Foster strong relationships with clients, contractors, vendors, and regulatory bodies.
  • Identify and pursue new business opportunities, partnerships, and markets.
  • Report regularly to the executive team on division performance, risk management, and strategic initiatives.
  • Lead continuous improvement efforts in processes, technology, and organizational development.
  • Schedules and oversee all phases of construction from permit to finish; coordinate all necessary inspections.
  • Develop a set of standard contracts for the comp Design strategy and set goals for growth.
  • Maintain budgets and optimize expenses.
  • Direct the employee assessment process.
  • Manage and coordinate all construction and related activities for all ongoing projects in terms of cost, quality and delivery targets.
  • Ensure compliance and implementation of all Engineering Procedures, practices and techniques as outlined in the design-based document and project drawings.
  • Work in close coordination with the design, engineering teams and PMC to achieve ‘Value engineering’ and ‘Cost optimization’.
  • Monitor all construction activities from the perspective of LEED compliance.
  • Ensure compliance Strategic thinking and execution.
  • Financial acumen and budget management.
  • Risk management and problemsolving.
  • Strong negotiation and interpersonal skills.
  • Team development and performance management.
  • Adaptability in a fast-paced and dynamic environment.
Essential qualifications for the role are:
  • Preferred educational qualification for the role is a degree in Bachelor of Engineering(Civil).
  • Minimum of 15 years of relevant experience.
Corporate Customer Experience Manager  : (Job ID: 6381)

Key Accountabilities/Duties & Responsibilities:

  • Customer Journey Mapping: • Develop and oversee the guest journey roadmap, from pre-arrival through post-stay, ensuring that every touchpoint reflects a high standard of personalized service. Customer Experience Strategy and Implementation.
  • Develop and execute customer experience strategies aligned with Tamara’s vision and guest expectations.
  • Create and implement standard operating procedures (SOPs) for guest experience across resorts and properties. Guest Satisfaction Management .
  • Establish and monitor key metrics to gauge guest satisfaction and experience quality.
  • Gather and analyze feedback to identify trends, needs, and areas of improvement.
  • Implement initiatives to address feedback and drive continuous improvement. Training & Development.
  • Collaborate with Learning and development teams to design training modules that equip on-property teams with the skills to deliver exceptional guest service Quality Assurance .
  • Conduct periodic audits, mystery shopping, and onsite evaluations to assess guest experience quality and compliance with brand standards. Cross-Department Collaboration.
  • Work with Sales, Marketing, and Operations to introduce guest experience initiatives that support brand loyalty programs, guest acquisition, and retention efforts. Guest Relations and Issue Resolution.
  • Serve as an escalation point for guest issues, ensuring prompt and effective resolution.
  • Implement guest feedback loops to resolve potential issues and improve experiences proactively.
  • Brand and Experience Consistency • Ensure a consistent brand and service experience across all properties by standardizing guest touchpoints and engagement. • Conduct periodic site visits to assess experience quality and offer feedback to teams. Innovation in Customer Experience.
  • Research and recommend innovative solutions to enhance the guest experience and introduce memorable, unique offerings.
  • Track industry trends to ensure Tamara stays at the forefront of customer experience excellence. Objectives of the Position.
  • To achieve and sustain high levels of guest satisfaction and loyalty across all Tamara properties.
  • To maintain a unified and exceptional brand experience at each resort. • To foster a proactive, guest-focused culture among Tamara’s on-site teams. Essential Qualification.
  • Bachelor’s degree in hospitality, Business Management, or a related field. Key Competencies: Customer Focus: Deep commitment to understanding and exceeding guest expectations. Collaboration: Works effectively across departments to achieve shared goals. Strategic Thinking: Able to identify and develop strategies that drive long-term brand loyalty and customer satisfaction. Adaptability: Thrives in a fast-paced environment and remains calm under pressure. Mandatory Skills.
  • Strong understanding of luxury hotel/resort operations and customer experience design .
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to analyse complex data, derive insights, and make data-driven decisions.
  • Proficiency in CRM and guest feedback management software.
  • Ability to travel as needed to various properties in the portfolio.

Essential qualifications for the role are:

  • Preferred educational qualification for the role is a degree in Bachelor of Hospitality & Tourism Management or any other related degree.
  • Minimum of 5 years of experience in customer experience, hospitality management, or a related field, preferably in a corporate or multi-property environment.
Social Media Manager  : (Job ID: 6699)
Key Accountabilities/Duties & Responsibilities:
  • Must have excellent communication skills – writing, storytelling, editing, and presentation skills
  • Develop creative and engaging social media strategies manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram, and YouTube, adapting content to suit different channels
  • Develop communication strategy across multimedia including social media strategy
  • Build social media strategy based on competitive research, platform determination, audience understanding, and key messaging
  • Understand and build creative mood boards/style guidelines so as to create rich media and error-free copy across platforms
  • Evaluate communication campaigns performance and build/maintain/share periodic reports
  • Work closely with content writers to review/proof-read content to build error-free content
  • Brainstorm campaign ideas with internal team to build comm strategy and drive various brand initiatives
  • Must be fluent in social media with hands-on experience of multiple social media platforms and awareness of current trends
  • Monitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics and Facebook insights
  • Educate other staff on the use of social media and promote its use within the company
Essential qualifications for the role are:
  • Preferred educational qualification for the role is a degree in Bachelor’s degree in communications,journalism or a related field
  • A minimum of 4-5 years’ experience in communications strategy development (essential).
Associate Vice President Projects  : (Job ID: 6026)
Key Accountabilities/Duties & Responsibilities:
“The “Associate Vice President – Projects”” oversees the planning, execution, and completion of large-scale hotel development projects, including new construction, renovations, expansions, or brand refreshes, ensuring project timelines, budgets, and quality standards are consistently met while aligning with brand objectives and stakeholder expectations.
    Project Initiation and Planning:
    • Conduct feasibility studies and market analysis to assess project viability.
    • Develop comprehensive project plans, including timelines, budgets, resource allocation, and project scope definition.
    • Collaborate with design teams to create architectural plans and interior design concepts aligned with brand standards.
    • Identify and secure necessary permits and approvals from relevant authorities.
    Project Execution and Management:
    • Lead the project team, including architects, engineers, contractors, and internal stakeholders.
    • Manage project budgets, track expenditures, and identify cost-saving opportunities.
    • Monitor project progress against timelines and milestones, addressing any delays proactively.
    • Oversee quality control measures to ensure compliance with construction standards and brand specifications.
    • Resolve project challenges and conflicts effectively, including managing contractual disputes with vendors.
    Stakeholder Communication and Reporting:
    • Regularly update senior management on project status, including progress reports, financial updates, and risk assessments.
    • Maintain open communication with hotel operations teams to minimize disruption during construction.
    • Collaborate with marketing and sales teams to promote new developments or renovations.
    Strong Project Management Skills:
    • Proven experience managing complex construction projects from inception to completion, including detailed scheduling and budget control.
Essential qualifications for the role are:
  • Preferred educational qualification is a degree in Bachelor of Engineering (B.E Civil) with minimum relevant experience of 18+ years
  • Has expertise in project budgeting, cost analysis, and financial forecasting
  • Has Excellent written and verbal communication to effectively convey project updates to various stakeholders
Regional Head Business Development (North ) Region : (Job ID: 6871)
Key Accountabilities/Duties & Responsibilities:
As our Regional Head – Business Development –West Region, you will drive growth and expand the company’s presence in the domestic and international market. This includes establishing and nurturing strategic partnerships, identifying new business opportunities, and building strong relationships with key stakeholders to enhance market reach and revenue.Key Accountabilities/Duties & Responsibilities:
  • Industry Conferences and Trade Shows :
    Attend major hospitality and hotel industry events to network with key stakeholders, gain market insights, and stay updated on emerging trends. These venues are ideal for meeting potential clients face-to-face.
  • Local Business Networking Events :
    Engage with local chambers of commerce or business networking groups. These events offer valuable opportunities to connect with local business owners and decision-makers within your market.
  • Online Platforms & Social Networking :
    Utilize LinkedIn and other professional networks. Join hospitality-focused groups, actively participate in discussions, and connect with hotel owners, operators, and industry professionals.
  • Referral Programs:
    Establish a structured referral program incentivizing existing clients and partners to refer qualified leads. This creates a steady and trustworthy source of potential business.
  • Industry Publications:
    Advertise or contribute thought-leadership content in hospitality journals, magazines, and digital publications. This enhances visibility and positions your company as an industry authority.
  • Strategic Cold Outreach:
    Identify and research target hotels or stakeholders and reach out through personalized emails or calls. When approached thoughtfully, this method can yield high-quality leads.
  • Partnership Development:
    Collaborate with complementary service providers such as hotel interior designers, hospitality tech firms, or marketing agencies. These partners can be valuable sources of mutual referrals.
  • Client Success Stories & Testimonials:
    Highlight case studies and testimonials from satisfied clients. Real-life success stories build credibility and serve as powerful endorsements for your services.
  • Social Media Marketing:
    Leverage platforms like Instagram, Facebook, and X (Twitter) to share industry insights, client successes, and operational expertise. Consistent engagement can attract and retain potential leads.
  • Educational Workshops & Webinars:
    Host sessions on hotel management, best practices, operational efficiency, or guest experience. These not only provide value but also establish your brand as a go-to expert.
  • Industry Associations & Clubs:
    Become an active member of organizations like the Hotel Association or local tourism boards. Membership provides access to exclusive networking events, industry updates, and
    potential leads.

Essential qualifications for the role are:

  • Preferred educational qualification is a Bachelor’s degree in hospitality, Business Management, or a related field.
  • Minimum of 15+ years of relevant experience in hospitality management, or a related field, preferably in a corporate or multi-property environment.
Regional Head Business Development (West ) Region : (Job ID: 6806)
Key Accountabilities/Duties & Responsibilities:
“As our Regional Head – Business Development –West Region, you will drive growth and expand the company’s presence in the domestic and international market. This includes establishing and nurturing strategic partnerships, identifying new business opportunities, and building strong relationships with key stakeholders to enhance market reach and revenue.Key Accountabilities/Duties & Responsibilities:
  • Industry Conferences and Trade Shows : Attend major hospitality and hotel industry events to network with key stakeholders, gain market insights, and stay updated on emerging trends. These venues are ideal for meeting potential clients face-to-face.
  • Local Business Networking Events : Engage with local chambers of commerce or business networking groups. These events offer valuable opportunities to connect with local business owners and decision-makers within your market.
  • Online Platforms & Social Networking : Utilize LinkedIn and other professional networks. Join hospitality-focused groups, actively participate in discussions, and connect with hotel owners, operators, and industry professionals
  • Referral Programs: Establish a structured referral program incentivizing existing clients and partners to refer qualified leads. This creates a steady and trustworthy source of potential business
  • Industry Publications: Advertise or contribute thought-leadership content in hospitality journals, magazines, and digital publications. This enhances visibility and positions your company as an industry authority.
  • Strategic Cold Outreach: Identify and research target hotels or stakeholders and reach out through personalized emails or calls. When approached thoughtfully, this method can yield high-quality leads.
  • Partnership Development: Collaborate with complementary service providers such as hotel interior designers, hospitality tech firms, or marketing agencies. These partners can be valuable sources of mutual referrals.
  • Client Success Stories & Testimonials: Highlight case studies and testimonials from satisfied clients. Real-life success stories build credibility and serve as powerful endorsements for your services
  • Social Media Marketing: Leverage platforms like Instagram, Facebook, and X (Twitter) to share industry insights, client successes, and operational expertise. Consistent engagement can attract and retain potential leads
  • Educational Workshops & Webinars: Host sessions on hotel management, best practices, operational efficiency, or guest experience. These not only provide value but also establish your brand as a go-to expert.
  • Industry Associations & Clubs: Become an active member of organizations like the Hotel Association or local tourism boards. Membership provides access to exclusive networking events, industry updates, and potential leads.”
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in hospitality, Business Management, or a related field.
  • Minimum of 15+ years of relevant experience in hospitality management, or a related field, preferably in a corporate or multi-property environment.
Assistant Manager Finance : (Job ID: 6885)
Key Accountabilities/Duties & Responsibilities:
  • Assistant Managers – Finance help finance manager with administrative and financial tasks, including invoicing, budget drafting, issuing purchase orders, and implementing and managing procurement processes .
  • Taking responsibility for the planning and execution of financial duties and projects of a company.
  • Preparing financial statements, reports, and forecasts for the business to ensure financial stability.
  • Drafting budgets, income statements, balance sheets, tax returns, and reports required by regulatory authorities.
  • Managing the risks involved in the financial activities of the business.
  • Estimating short and long-term financial objectives by setting performance targets.
  • Compiling financial reports and supervising month-end processes.
  • Drafting procurement processes and signing off on purchase orders.
  • Managing and monitoring metrics, KPI tracking, and reports for the financial department.
  • Evaluate the financial performance of the organization and measure returns on investments.
  • Providing training to staff members regarding financial processes. • Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in Business Administration or a related field.
  • Minimum of 6 years of relevant experience
Executive Graphic Designer : (Job ID: 6882)
Key Accountabilities/Duties & Responsibilities:
  • Study design briefs and determine requirements .Schedule projects and define budget constraints
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas. Develop illustrations, logos and other designs using software or by hand
  • Use the appropriate colors and layouts for each graphic
  • Work with copywriters and creative director to produce final design
  • Test graphics across various media Amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand.
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in Fine Arts , Graphic Design or any other related degree.
  • Minimum of 3 years of relevant experience
Executive Assistant : (Job ID: 6825)
Key Accountabilities/Duties & Responsibilities:
  • To abide by the mission statement of the hotel, the department and the respective section.
  • Handling all secretarial work for the office of General Manager.
  • Promptly replying to all correspondence without constant supervision.
  • Coordination with all HODs for various meetings.
  • Coordination/follow-ups with departments on daily complaints, night reports, requisitions, cheques etc.
  • Coordination with HODs for the monthly report. – Responsible for taking minutes of the meeting.
  • Responsible to collate information and provide to the General Manager as and when requested.
  • To co-ordinate with all the departments for the smooth functioning of the organization.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Take and distribute meeting minutes to appropriate individuals.
  • Handle and distribute incoming and outgoing mail pertaining to the GM s office.
  • Handle incoming parcels and other material pertaining to the GM s office.
  • Create and maintain computer and paper-based filing and organization systems for records, reports, documents, etc.
  • Transmit information or documents using a computer, mail etc.
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
  • Enter and retrieve information contained in computer databases records, files, reservations, and answer inquiries from guests and team members.
  • Monitor all social channel like TripAdvisor, Facebook, Instagram etc. and reply to the guests on behalf of the GM after taking necessary approvals on case to case.
  • Prepare and manage correspondence, reports and documents
  • Organize and coordinate meetings, conferences.
  • Take, record and distribute minutes of meetings to all attended parties.
  • Implement and maintain GM office s protocols.
  • Maintain schedules and calendars of the General Manager.
  • Arrange and confirm appointments after consulting with the GM and availability.
  • Co-ordination for organization of internal and external events.
  • Set up and maintain filing systems as per the company standards.
  • Communicate verbally and in writing to answer inquiries and provide information.
  • Liaison with internal and external contacts. – Operate office equipment and also manage office space effectively.
  • To always adhere to personal grooming as per the standards laid down by the hotel and maintain high standards of grooming.
  • In addition to the above functions, any other assignment/job given by the superior authority occasionally or on a daily basis is to be performed.
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in any field.
  • Minimum of 5 years of relevant experience
Senior Project Engineer : (Job ID: 6872)
Key Accountabilities/Duties & Responsibilities:
  • Lead the planning, design, and execution of engineering projects, ensuring alignment with business objectives.
  • Develop project schedules, budgets, and resource allocation plans.
  • Oversee and manage project teams, providing technical guidance and support.
  • Collaborate with cross-functional teams, including design, procurement, and construction, to ensure smooth project execution.
  • Ensure compliance with industry standards, regulations, and company policies.
  • Identify and mitigate project risks, addressing technical and operational challenges proactively.
  • Monitor project progress, prepare reports, and present updates to stakeholders.
  • Conduct site visits and inspections to ensure adherence to safety and quality standards.
  • Assist in vendor and contractor selection, negotiations, and management.
  • Implement continuous improvement initiatives to optimize project efficiency and effectiveness.
  • Support new construction, renovations, and retrofit projects by providing technical input and feasibility assessments.
  • Strong analytical and decision-making skills.
  • Effective stakeholder management and negotiation skills.
  • Attention to detail and a results-driven approach.
  • Ability to multitask and manage competing priorities.
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in Civil Engineering
  • Minimum of 4 years of relevant experience
Senior Procurement & Contract Engineer : (Job ID: 6954)
Key Accountabilities/Duties & Responsibilities:
  • Executes procurement strategies for goods and services; performs strategic sourcing and spend analyses, identifies key procurement savings opportunities ·
  • Works across TLE to clearly understand current spend, procurement requirements by category, and ultimately be responsible for all procurement of materials and services ensuring their timely delivery ·
  • Manages the formulation and finalization of all system contracts as required in coordination with legal counsel.
  • Ensures that all contracts are in compliance with the TLE’s policies and procedures, as well as, federal government regulations and interests.
  • Identifies and mitigates the TLE’s risk exposure through contract evaluation and negotiation.
  • Implements process improvements in all phases of the procurement cycle – supplier rationalization, volume aggregation, management of specifications, demand management to reduce and manage overall corporate spend
  • Works with Finance colleagues, ensuring strong business controls in all procurement activities including cost management and cost tracking
  • Maintains vendor database. · RA Bills monitoring, Tender documents reviewing and vendor quotation monitoring.
  • Develops and upgrades requisitioning and payables processes for service contracts, long term agreements and key accounts taking opportunities where appropriate to establish common processes system wide
  • Develops an annual plan and budget, ensuring the efficient utilization of allocated resources
  • Produces regular and ad hoc reports and analyses on activities and programs
  • Keeps abreast of developments in the field by engaging in professional development activities
  • Contributes to the development of the TLE by participating on TLE’S system teams; by observing and implementing system-wide policies and procedures; and by participating in extra-curricular activities and community events
  • Participates in the recruitment and selection of staff and ensures the effective management and development of staff
  • Develops an awareness of and respect for the customs and cultures of employees
  • Other duties as assigned by the Management
  • Best practices in Procurement · Change management experience Vendor Management
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in Civil Engineering
  • Minimum of 7 years of relevant experience
Engineer - MEP  : (Job ID: 6870)
Key Accountabilities/Duties & Responsibilities:
  • Design and Planning Plumbing Systems:• Design water supply systems, ensuring sufficient pressure and flow rates.• Plan drainage, waste, and vent systems for efficient disposal and treatment.• Design stormwater and rainwater harvesting systems.• Ensure compliance with relevant building codes and regulations for sanitation and environmental protection.• Fire Fighting Systems: Design fire suppression systems, including sprinkler systems, hydrants, and hose reels. • Plan the layout and design of fire alarms and smoke detection systems. • Select suitable fire extinguishing systems (e.g., water, gas, or chemical-based systems) based on building requirements. • Ensure compliance with fire safety regulations and standards (e.g., NFPA, local codes).
  • Coordination and Collaboration • Work closely with architects, structural engineers, and mechanical engineers to integrate plumbing and fire systems into overall building design. • Coordinate with contractors and construction teams for the installation of plumbing and firefighting systems. • Ensure proper integration of systems to avoid conflicts with other building services (electrical, HVAC, etc.).
  • Installation Supervision • Oversee the installation of plumbing systems, including piping, fixtures, and equipment. • Monitor the installation of firefighting systems, ensuring correct placement and functionality of sprinklers, alarms, and suppression equipment. • Ensure adherence to installation standards and codes, performing quality checks during construction.
  • Testing and Commissioning • Conduct testing of plumbing systems to check for leaks, pressure levels, and functionality. • Carry out hydraulic testing of firefighting systems, verifying that sprinklers, hydrants, and alarms function correctly. • Prepare reports on system performance and suggest any necessary adjustments or repairs.
  • Maintenance and Troubleshooting • Develop maintenance plans for plumbing and firefighting systems. • Diagnose and troubleshoot system malfunctions or failures. • Provide recommendations for system upgrades or modifications to improve efficiency and safety.
  • Compliance and Safety • Ensure all designs and installations comply with local, national, and international standards and regulations (e.g., plumbing codes, fire safety regulations). • Keep up to date with industry standards and implement best practices for water conservation, safety, and fire protection. • Conduct risk assessments and implement preventive measures for fire hazards and water contamination.
  • Documentation • Prepare detailed design documentation, including blueprints, CAD drawings, and system layouts. • Maintain records of system specifications, testing results, and maintenance schedules. • Provide as-built drawings after installation for future reference and maintenance.
  • Sustainability and Efficiency • Implement sustainable plumbing designs, including water-efficient fixtures and systems. • Design firefighting systems that minimize water wastage while maintaining high effectiveness. • Promote the use of green technologies, such as solar water heaters and eco-friendly fire suppression systems.
  • Budgeting and Cost Estimation • Provide accurate cost estimates for plumbing and firefighting systems during the design phase. • Ensure cost-effective solutions without compromising on quality or safety. • Monitor project budgets and ensure efficient resource utilization.
  • Training and Awareness • Train facility management teams on the operation and maintenance of plumbing and firefighting systems. • Educate building occupants on water conservation techniques and fire safety procedures.
  • Water Treatment Plant (WTP): • Design, installation, and maintenance of systems for water purification and treatment.
  • Reverse Osmosis (RO): • Knowledge of RO systems for Design, water filtration, including installation and troubleshooting. • Circulation System: Design and implementation of water circulation systems to ensure efficient distribution across the facility.
  • Hot Water System: • Experience in hot water generation, storage, and distribution systems, ensuring energy efficiency and reliability.
  • Sewage Treatment Plant (STP): • Comprehensive knowledge of STP Design, operations, including waste management, water recycling, and treatment processes.
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in Mechanical Engineering
  • Minimum of 8 years of relevant experience

For The Tamara Coorg

Manager - Hygiene & Sanitation  - IT  : (Job Id: 1036)
Key Accountabilities/Duties & Responsibilities:
  • Responsible for installing, supporting, and maintaining computer systems, configuring software, hardware and networks.
  • Monitoring system performance and troubleshooting issues. Ensuring security and efficiency of IT infrastructure.
  • Responsible for project management for new greenfield projects, renovations and refurbishments.
  • Responsible for installing and set up of LAN, Internet, Telephone system, Wi-Fi networks, Property Management Systems, Point of Sale, IPTV, call Centre Telephony systems and other software vendors. Ability to define business requirements in accordance to the size of the project, facikities and in sync with the Tamara standard.
  • Responsible for coordination with the Architect / IT Consultant and derive network diagrams, determine passive network, active components and the network therafter.
  • Planning and execution of works as per client requirement, GFC drawings. Supervising works and staff of contractors at site for timely completion of works. Must be able to prepare timelines, set milestones and review progress and report to senior management on work progress.
  • Responsible for overseeing and handling network configuration, Servers, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure. Should be capable of doing Root Cause Analysis on a problem.
  • Must know the Network fundamentals, general network setup and device configuration. Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
  • Background in highly available systems and image capture/management systems. Extensive knowledge on Active Directory, Management and Implementations. Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Prepare Policy & Procedures for the IT Department and for the user department.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken.
  • Antivirus setup and day to day support. Able to plan, assign and take the report from the IT team.
  • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
  • Ensure that policies and procedure relating to PCI compliance are updated. Maintains a system error / progress logbook and deals with reported problems.
  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
  • Monitors and maintains proper inventory of hardware and software license. Is aware of IT Security Policies and ensures implementation through regular staff training.
  • Keep updated with latest hotel technology and security risks on a regular basis. Able to perform other IT or Systems related task assigned by the management.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a degree in Bachelor of Information Systems Management (BIS) .
  • Candidates having a minimum of 5 years of relevant work experience will be preferred for this role.

For The Tamara Kodaikanal

Executive Assistant Manager: (Job ID: 6003)
Key Accountabilities/Duties & Responsibilities:
  • Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers .
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues – recognise good performance .
  • Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently.
  • Recommend or initiate any HR elated actions where needed.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel s or Management s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
  • Act as public relations representative to raise awareness of hotel and brand in local community.
  • Drive team member involvement in community organisations, activities and businesses.
  • Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel s carbon footprint.
  • Perform other duties as assigned. May also serve as manager on duty.
  • Interact with guests and outside contacts including, current and potential clients, government officials, travel industry representatives, suppliers, competitors local community members.
  • Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities.
  • Help the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability.
  • Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.
  • Develop and manage departmental budget. Monitor and departmental actual and projected sales and ensure revenue goals and met.
  • Ensure proper cash control and Liquor control policies are in place and are following in F&B Service areas.
  • Focus and ensure maintaining the profit margin without compromising the quality. Leading Food & Beverage Team.
  • Use leadership and communication skills to lead, encourage others and drive the result by upholding trust, integrity and commitment.
  • Build mutual respect, trust and coordination between the team and always lead the team by examples and serves as a role model.
  • Identify opportunities to increase profit, revenue and add value by implementing exciting process, challenging & encouraging team members to bring innovative ideas to drive the result.
  • Ensure regular ongoing communication occurs in all the areas of Food & Beverage at all the time.
  • Maintain an open, transparent relationship with direct reports and ensure direct reports do the dame for their team.
  • Identify the development needs and implement necessary trainings, coaching to improve the skills and knowledge of the team.
  • Always update the market trends and introduces new food and beverage products to meet or exceed customer expectations and ensure a competitive position in the market.
  • Focussing on best practices to provide the best possible work environment and foster growth.
  • Ensure service that are above and beyond the guest expectations, Create a culture of Team work & Empowerment and encourage the team by assisting them to understand the guest needs, provide guidance, feedback.
  • Review comments cards, guest satisfaction results and social media comments and recommendations to identify the areas of improvement and ensure appropriative corrective action is taken to resolve the guest opportunities.
  • Provides direction to associates, including setting performance goals, monitoring performances and providing constructive feedback.
  • Recruit, train and retain team members who can demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
  • Ensure team development and performance, service quality training, up-sell training with order takers, interactive role plays to ensure compliance with service standards.
  • Set goals and expectations for direct reports using the performance review process (KRA) and hold the team accountable for successful operation. Always ensure that expectations and objectives are clearly communicated to the team.
  • Provides excellent customer service to all employees by responds quickly and proactively to employee’s concerns.
  • Implementing quality training program, valuing employee contribution, creating incentives and turning performance into compensation and company goals.
  • Ensured implementation of HACCP and ISO Standards.
  • Ensured development and maintenance of all policies, procedures and standards within the department; utilized a continuous improvement approach to high quality cost effective and customer focused operation Implement policies and protocols that will maintain future F&B operations Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a degree in Bachelor Of Hotel Management and Catering Technology .
  • Candidates having a minimum of 8 years of relevant work experience in F&B service with role as a F&B Manager will be preferred for this role.
Executive Housekeeper : (Job ID: 6387)
Key Accountabilities/Duties & Responsibilities:
  • Responsible for cleanliness, orderliness and appearance of the entire Resort/ Hotel.
  • Ensure the Rooms are made as per the set Standards.
  • Prepare annual housekeeping budget.
  • Maintain par stock of guest supplies, cleaning supplies, linen and uniform .
  • Organize inventories with Finance department and Stores department for linen, Uniform and Fixed assets.
  • Responsible for regular pest control activities in the unit as per the schedule.
  • Develop and implement Housekeeping systems and procedures.
  • Prepare Housekeeping reports for Management information. Coordinate with Purchase department in selecting suppliers for items related to Housekeeping.
  • Plan, control and supervise horticulture, landscaping activities.
  • Attending and resolving Guest complaints on Housekeeping matters.
  • Verification of Housekeeping Supply consignments.
  • Organise training for the Housekeeping team and evaluate effectiveness.
  • Supervise Laundry Operations and ensure the Laundry delivery to the guest on time.
  • Knowledge on Pest control, various floor maintenance.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a degree in Bachelor Of Hotel Management or any other related degree .
  • Candidates having a minimum of 8 years of relevant work experience will be preferred for this role .

For O by Tamara Coimbatore

Assistant Manager - Sales  : (Job ID: 2702)

Key Accountabilities/Duties & Responsibilities:

    • Achieving Budgeted revenue, ARR, & room nights. Managing all Group bookings from Corporates and Travel Agents Meeting and developing a business relationship with all Corporate. Maintains quality service by establishing and enforcing organization standards.
    • Must act as a bridge between the company and its clients Adhering to all policies of The Tamara and briefing corporates about it Make sure the payments been collected at the time of booking. Develop Business for TTC, TTK, OBT, and other hotels of The Tamara.
    • Define guest requirements and ensures that the guest services offered is effective to their requests.
    • Establishing the Tamara as a niche group travel destination covering all the Business zone in Bangalore by sales calling Negotiates prices with all MICE Ensures that all complaints are reviewed, investigated and follow-up action is initiated.
    • Meeting up with decision makers in corporate companies and Travel agents Maintains and ensures the smooth-running operation with all travel agents.

Essential qualifications for the role are:

    • Preferred educational qualifications for the role is a diploma in the related field.
    • Candidates having a minimum work experience of 9 years in the hospitality sector will be preferred for this role.

For O by Tamara Trivandrum

Duty Manager   : (Job ID: 5284)
Key Accountabilities/Duties & Responsibilities:
  • Primarily responsible to ensure that Front Office shifts are running efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times.
  • Supervises and assign duty roster for F/O team, Concierge, Bell Counter, Guest Relations and Business Centre. Responsible for VIP movement in the Hotel.
  • Key Accountabilities/Duties & Responsibilities Greets the VIP guests of the hotel.
  • As directed by the Front office Manager, Performs special services for VIP Guest s. Assists in VIP s arrival departure in absence of guest relation officers. Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.
  • Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests. Assists in sending guest messages or faxes.
  • Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows Assists in handling room lock problems. Prepares and checks for VIP s arrival and escorts guests to rooms.
  • Co-ordinates with all departments concerned in order to maintain Front Office functions properly. Operates the front office computer system in order to assist front office attendants. Checks group department, fit and ensure switchboard makes appropriate wake up calls.
  • Handles guest complaints and other related problems and reports on the Assistant Manager s log book.
  • Assists reception, business centre, cashier, concierge and bell captain during they are busy. Answers guests inquires, handles complaints and attend to the needs of the guests. Approves and sign for allowances, rebates etc., as required by Front Office Cashier.
  • Authorises charges to be made for late departures and/or compliments on them. Promotes and maintains good public relations. Motivates and maintains good staff relations.
  • Maintains and be guided of hotel policy on credit/lost and found hotel guests properties. Follows up in credit check report, liaise with credit manager.
  • To responsible for front office operation during the absence of Front Office Manager (HO).
  • To discuss all matters that needed to follow up with the next shift Reception Manager.
  • Approves the working schedule for the front office attendants and submits them to front office manager (HO).
  • Conducts and ensures the neat of appearance of front office attendant as well as correct attitude and behaviour, discusses problems that encountered on this point with front office manager, assistant front office manager and their shift leaders.
  • Assigns and Approves Duty roster for all Front desk staffs
  • Provide other duties and services as assign by Front Office Manager. Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a degree in BSC Hospitality & Hotel Administration or any other related degree .
  • Candidates having a minimum of 4 years of relevant work experience will be preferred for this role.

For Lilac Hotels, 3rd and 5th Block Jayanagar, Bangalore

Operations Manager : (Job ID: 5520)
Key Accountabilities/Duties & Responsibilities:
  1. Team Leadership:
    • Recruit, train, and manage a diverse team of operational staff.
    • Foster a positive and collaborative work environment.
    • Set performance standards and conduct regular evaluations.
  2. Guest Satisfaction:
    • Ensure the highest level of guest satisfaction by addressing guest concerns and resolving issues promptly.
    • Monitor guest reviews and feedback, implementing improvements as needed.
  3. Operations Management:
    • Oversee the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food service (if applicable).
    • Develop and implement efficient operational procedures to optimize guest services.
    • Monitor and manage room inventory and rates to maximize revenue.
  4. Financial Management:
    • Develop and manage the hotel’s operational budget.
    • Control expenses and cost-effectively manage resources.
    • Implement cost-saving initiatives without compromising quality.
  5. Quality Assurance:
    • Maintain high cleanliness and maintenance standards throughout the hotel.
    • Ensure compliance with all safety and health regulations.
    • Conduct regular quality checks to ensure consistency in service.
  6. Vendor and Supplier Relations:
    • Manage relationships with vendors and suppliers to negotiate favourable contracts and ensure timely deliveries.
    • Monitor supplier performance and quality of goods and services.
  7. Guest Services and Amenities:
    • Identify opportunities to enhance guest services and amenities to meet and exceed guest expectations.
    • Coordinate with relevant departments to execute improvements.
  8. Reporting and Analysis:
    • Generate regular reports on key performance indicators and operational metrics.
    • Analyse data to identify trends and opportunities for improvement.
Essential qualifications for the role are:
  • A degree in BSc Hotel Managament would be preferred for the role with a work experience of 5 years
Hotel Manager : (Job ID: 6120)
Key Accountabilities/Duties & Responsibilities:
  • The Hotel Manager should have an excellent track record of successfully managing and leading a team to sustained high levels of service.
  • Responsible for managing the Hotels management team (HOD’s) and overall hotel targets to deliver an excellent Guest experience.
  • A Hotel Manager would also be required to manage between profitability and guest satisfaction measures. Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, food and beverage, revenue management and the rooms division.
  • Ensure full compliance to hotel operating controls, SOP s, policies, procedures and service standards. Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service to drive financial success. Work with hotel department heads to establish goals and objectives that coordinate with the overall organisation s goals and objectives.
  • Enable innovation and drive results by executing sales and marketing campaigns, understanding dynamic revenue management and driving profit to the bottom line through strong financial controls. Evaluates changes to the guest’s needs, the hotel’s guest mix and competitive trends to recommend appropriate products/services and operational changes to ensure guest and employee satisfaction.
  • Demonstrate and promote teamwork among all management and staff while creating an environment in which all associates reach their full potential.
  • Follow property safety and security procedures, liaise with local government officials to ensure Hotel operating safely and legally Assists with procurement of operating supplies for all departments and contracting with third-party vendors for essential equipment and services.
  • Complete necessary financial audits Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel. Inspect the property for organization and cleanliness.
  • Resolve whenever possible and communicate larger issues or anything that might impact the long-term viability of the property to the CEO Learn all relevant systems, including the GPM, PMS, all HR and Accounting tools, guest communication tools, and be ready to train your team Lead all key property issues including capital projects, customer service and refurbishment.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
  • Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. Manage and develop the Hotel Executive team to ensure career progression and development.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints. Respond to audits to ensure continual improvement is achieved. Corporate client handling and take part in new client acquisition along with the sales team whenever required. Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
  • Preferred candidate for this role would have a degree in Bachelor Of Hotel Management or any other related degree with a minimum of 13 years of relevant experience.
Accommodation Manager : (Job ID: 5278)
Key Accountabilities/Duties & Responsibilities:
  • To organise and supervise staff in the cleaning of Guest rooms, corridors, stairs, public areas, toilets, staff changing rooms, linen room and storage rooms.
  • Report any maintenance faults and ensure that they are actioned.
  • Record any lost property in the relevant lost property book. Lock the property away in designated safe area.
  • To ensure that guest dry cleaning is dealt with according to standards.
  • Liaise with Reception on room occupation for that night.
  • Ensure that any special requirements, e.g. Extra beds, cots, etc. are adhered to.
  • Check every room when completed ensuring that it has been serviced to agreed standards.
  • Record all rooms status • Review the report on any complaints and/or compliments with the Duty Manager.
  • Report all accidents in Incident reporting.
  • To attend the HOD’s daily meeting , as well as any other meeting(s) relevant to the Front office and Housekeeping department.
  • Report any suspicious behavior, damage, missing equipment and keys to General Manager.
  • Have a personal caring attitude towards guests and staff at all times.
  • Store and receive all cleaning materials and goods relevant to the Housekeeping Department according to the regulations laid down.
  • To maintain staff moral and create a good working atmosphere.
  • Ensure good working relationships with other departments and Management.
  • Complete rosters and attendance forecasts in advance saying in line with hotel budget.
  • Assist in the recruitment of staff. Assist in the training and recording of training according to the Hotel and departmental training plan.
  • To have full knowledge of, and be able to act upon the Fire Procedures as laid down in the Hotel Fire Plan and in accordance with the Fire Precautions Act. To ensure all staff in Housekeeping and Front office departments comply with Hotel Policy regarding uniform and personal hygiene.
Essential qualifications for the role are:
  • Preferred candidate for this role would have a degree in Bachelor Of Hotel Management or any other related degree with a minimum of 8 years of relevant experience

For Amal Tamara

Head Of Sales : (Job ID: 6663)
Key Accountabilities/Duties & Responsibilities:
  • “Sales Strategy Development: Develop and implement a comprehensive sales and revenue generation strategy for Amal Tamara , aligned with the group’s overall business objectives.
  • Market Analysis: Continuously monitor market trends, competitor activities, and customer preferences to identify growth opportunities and potential threats. Use this information to adjust sales strategies accordingly.
  • Revenue Optimization: Work closely with Revenue Management teams to optimize pricing strategies, packages, and promotions to drive revenue growth while maintaining healthy profit margins.
  • Client Relationship Management: Build and maintain strong relationships with key clients, travel agencies, corporate accounts, and partners to foster long-term partnerships and secure a steady flow of business.
  • Sales Performance Monitoring: Establish and track key performance indicators (KPIs) for the sales team, regularly reviewing and analyzing sales reports to identify areas for improvement and implementing corrective measures.
  • Sales Collateral and Marketing Support: Collaborate with the marketing team to develop effective sales collateral, presentations, and promotional materials to support sales efforts.
  • Budget Management: Prepare and manage the sales department’s budget, ensuring efficient allocation of resources to achieve revenue targets.
  • Cross-functional Collaboration: Work closely with other departments such as Operations, Food & Beverage, and Events to ensure seamless coordination and guest satisfaction, contributing to overall revenue growth.
  • Sales Training and Development: Implement ongoing training programs to enhance the sales team’s product knowledge, selling skills, and customer service standards.
  • Reporting and Documentation: Prepare and submit regular sales reports, forecasts, and other relevant documentation to the Director of Sales and Marketing and executive leadership”.

For Lilac Hotels, Kumbakonam

IT Executive: (Job ID: 4251)
  • Responsible for overseeing and handling network configuration, Servers, set up periodic scheduled back up
  • Responsible for smooth functioning of the PMS, point of sale, other modules like MMS, accounts etc. and provide support for any issues that may arise.
  • Trouble shoot by way of remote access.
  • Familiar with working and setting up Call Centre operations, call workflows, App based dialers, reports and MIS
  • Set up and maintain all VPN connections for remote accessing the system at a location.
  • Ability to troubleshoot hardware and software problems.
  • Should be capable of doing Root Cause Analysis on a problem.
  • Must know the Network fundamentals, general network setup and device configuration.
  • Good knowledge of server hardware, Disk storage technology, I/O devices.
  • Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
  • Proficient with provisioning MySQL instances and data migration
  • Ensure performance, security, and availability of databases
  • Prepare documentations and specifications
  • Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
  • Background in highly available systems and image capture/management systems.
  • Extensive knowledge on Active Directory, Management and Implementations.
  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Prepare Policy & Procedures for the IT Department and for the user department.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken.
  • Antivirus setup and day to day support.
  • Able to plan, assign and take the report from the IT team.
  • Maintains a system error / progress logbook and deals with reported problems.
  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
  • Monitors and maintains proper inventory of hardware and software license.
  • Is aware of IT Security Policies and ensures implementation through regular staff training.
  •  
Accomodation Manager (Job ID: 4215)
  • To organise and supervise staff in the cleaning of Guest rooms, corridors, stairs, public areas, toilets, staff changing rooms, linen room and storage rooms.
  • Report any maintenance faults and ensure that they are actioned.
  • Record any lost property in the relevant lost property book. Lock the property away in designated safe area.
  • To ensure that guest dry cleaning is dealt with according to standards.
  • Liaise with Reception on room occupation for that night.
  • Ensure that any special requirements, e.g. Extra beds, cots, etc. are adhered to.
  • Check every room when completed ensuring that it has been serviced to agreed standards.
  • Record all rooms status • Review the report on any complaints and/or compliments with the Duty Manager. • Report all accidents in Incident reporting
  • To attend the HOD’s daily meeting , as well as any other meeting(s) relevant to the Front office and Housekeeping department.
  • Report any suspicious behavior, damage, missing equipment and keys to General Manager.
  • Have a personal caring attitude towards guests and staff at all times.
  • Store and receive all cleaning materials and goods relevant to the Housekeeping Department according to the regulations laid down.
  • To maintain staff moral and create a good working atmosphere.
  • Ensure good working relationships with other departments and Management.
  • Complete rosters and attendance forecasts in advance saying in line with hotel budget.
  • Assist in the recruitment of staff.
  • Assist in the training and recording of training according to the Hotel and departmental training plan.
  • To have full knowledge of, and be able to act upon the Fire Procedures as laid down in the Hotel Fire Plan and in accordance with the Fire Precautions Act. To ensure all staff in Housekeeping and Front office departments comply with Hotel Policy regarding uniform and personal hygiene.
  • To be aware of the day’s business both in Room Occupancy, Special Requirements and VIP needs.
  • Liaise with Reception regarding Room moves, VIP guests, Special Needs and act on any information given.
  • Issue keys, room lists, house assistant check lists and cleaning schedules to housekeeping staff at the beginning of shift and collect and check them at end of shift.
  • Check all work given to the Room Assistants, Linen Porters, and Maintenance throughout the day to ensure standards are being adhered to.
  • Excellent Knowledge on of how to inspect properties.
  • Maintain a par stock levels of stationary, linen and amenity requirements in order to ensure consistency in standards.
  • Knowledge of local and company hygiene, health and safety regulations
  • Developing and utilizing check lists for regular preventative maintenance.
  • Developing and utilizing check lists for regular cleaning and upkeep.
  • Conduct meetings and training sessions as and when required.
  • Interview, hire, train, and at times take disciplinary actions on staff members.
  • To assist in the development and writing of Housekeeping departmental standards and improved processes.
  • To actively train all staff to the standards laid down in the Training Manual and monitor their work performance.
  • Monitor staff performance to ensure that guests are happy and that the hotel is well run
  • Minimize wastage of materials and energy through careful monitoring of staff.
  • Train staff on answering guest enquires about hotel policies and services.
  • Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards. 
Assistant Food & Beverage Manager : (Job ID 4259)
  • Works closely with EAM/ F&B Manager on planning the Day to day F&B Opearations.
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Plan & execute the operations of the F&B Department
  • Ensure that the company and statutory hygiene standards are maintained in all areas.
  • Plan for department budget and review forecast on revenue and expenditure on monthly basis
  • Analyze and submit month-end reports and identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the Department.
  • Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to Management upon completion of promotion
  • Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget
  • Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
  • Take ownership of budgets and cost control methods to minimize expenses
  • Address Guest needs, comments, and complaints
  • Adhere to and enforce employee compliance with health, safety, and sanitation standards
  • Ensure all employees are working within outlined operating standards
  • Identify customers needs and respond proactively to all of their concerns
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel
  • Establish targets, KPI’s, schedules, policies and procedures
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Appraise staff performance and provide feedback to improve productivity
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and F&B events
  • Explores ways to reach a broader audience (e.g. discounts and social media ads)
  • Implement policies and protocols that will maintain future F&B operations
  • Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards 

For Lilac Hotels, Guruvayur

Assistant Manager Materials: (Job ID: 6920)
Key Accountabilities/Duties & Responsibilities:
  • Monitor vendors for quality, service and price through standard purchasing specifications.
  • Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased
  • Calls for quotations for any items costing more than a certain amount (As per company policy) and inquire into prices from various suppliers.
  • Sourcing of Vendors and Establish contracts to ensure reduced pricing for all operating areas of the hotel following the set process
  • Coordinate and Receive market list from the Executive Chef on a daily basis and arranges for delivery of those items daily.
  • Ensures that all authorised or approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.
  • Ensures & verifies that quotations are regularly updated and supplier s new current price lists are maintained.
  • Supports efficient operation of the Purchasing Department in all aspects.
  • Research and identify new products and services for the hotel in the market.
  • Checks, explain if needed and approves delivered items discrepancy report issued by cost control regarding price and quantity order variances.
  • Verify the ‘pending orders’ report on a daily basis, and all pending orders are checked and verified regularly.
  • On a daily basis prepare the list of to be cancelled orders and sent to accounts for deletion, with appropriate reasons.
  • Issues regularly slow moving item lists. Responsible for monitoring slow moving and dead stock as well as keeping the stock levels in accordance with operational needs.
  • Identifies items for standing orders utilising vendor’s logistics for regular deliveries to the hotel based on approved highly consumed items.
  • Ensures validity of items available, force issue obsolete items and follows up on action taken for disposal.
  • Verifies that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements.
  • Approves all storeroom re-order requests, verifying quantities within the established Min/Max stock levels.
  • Responsible for all purchasing functions, quotations, quality and availability.
  • Responsible for physical control of all store items until issued, fully documented under strict control procedures (key control, timing schedule, authorised issue requests).
  • Responsible for maintaining logical storeroom inventory levels operationally needed.
  • Spot checks storeroom requests if properly maintained, verifies quantity requested and issued, proper items received by signatories & ID availability. – Spot-checks entered system quotations, period validity quotes locked by, etc.
  • Ensures that the suppliers follow the rules relating to the hygiene of goods delivered.
  • Keeps all records in a way that they can be checked at any time for information or audit purposes.
  • Liaison with the Materials Manager, Purchasing Coordinator, Receiving Agent, Stores Team leader and F&B Cost Controller
  • Maintains all documents, files and listings up-to-date and performs his duties in the most efficient manner.
  • Responsible for ensuring that all areas under Materials are secure, organized and clean.
  • Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a degree in Bachelor Hotel Management and Catering Technology or any other related degree .
  • Candidates having a minimum of 5 years of relevant work experience will be preferred for this role.

For Lilac Hotels, 5th Block Jayanagar, Bangalore

Hotel Manager : (Job ID: 4061)

The Manager of Operations is responsible for overseeing all aspects of the hotel’s daily operations, with a focus on delivering a superior guest experience while maintaining cost-effective and efficient processes. This role requires strong leader.

  • Recruit, train, and manage a diverse team of operational staff.
  • Foster a positive and collaborative work environment.
  • Set performance standards and conduct regular evaluations. 2. Guest Satisfaction:
  • Ensure the highest level of guest satisfaction by addressing guest concerns and resolving issues promptly.
  • Monitor guest reviews and feedback, implementing improvements as needed. 3. Operations Management:
  • Oversee the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food service (if applicable).
  • Develop and implement efficient operational procedures to optimize guest services.
  • Monitor and manage room inventory and rates to maximize revenue. 4. Financial Management:
  • Develop and manage the hotel’s operational budget.
  • Control expenses and cost-effectively manage resources.
  • Implement cost-saving initiatives without compromising quality. 5. Quality Assurance:
  • Maintain high cleanliness and maintenance standards throughout the hotel.
  • Ensure compliance with all safety and health regulations.
  • Conduct regular quality checks to ensure consistency in service. 6. Vendor and Supplier Relations:
  • Manage relationships with vendors and suppliers to negotiate favourable contracts and ensure timely deliveries.
  • Monitor supplier performance and quality of goods and services. 7. Guest Services and Amenities:
  • Identify opportunities to enhance guest services and amenities to meet and exceed guest expectations.
  • Coordinate with relevant departments to execute improvements. 8. Reporting and Analysis:
  • Generate regular reports on key performance indicators and operational metrics.
  • Analyse data to identify trends and opportunities for improvement.