Current openings

Career at Tamara Leisure Experiences

At Tamara Resorts, we believe that our greatest asset is our dedicated team. We are a dynamic and innovative company that values passion, professionalism, and a commitment to excellence. If you’re looking for a rewarding career in the hospitality industry, you’ve come to the right place.

Current openings for

Bangalore –  Corporate office | The Tamara Coorg | The Tamara Kodaikanal | O by Tamara Trivandrum  | O by Tamara Coimbatore | Amal Tamara Alleppey | Lilac Hotels, Kumbakonam

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For Bangalore- Corporate office

Assistant Manager - Performance Marketing : (Job ID: 6140)
Key Accountabilities/Duties & Responsibilities:
  • Strategize and own the entire paid marketing strategy to acquire users through multiple paid channels (Social, Search) to drive awareness and leads Use a data-driven approach to build campaigns, evaluate insights on strategy and performance.
  • Explore new channels to drive traffic and acquisition which includes performance marketing strategies Budget, Manage and review marketing spend efficiently and effectively across channels including Facebook campaigns, Google UAC campaigns, ad networks, and social media campaigns.
  • Coordinate with content writers to build creative briefs to define program objectives and KPIs, optimizing campaigns to maximize ROI Set up and monitor analytical dashboards and give insights into key areas of importance at regular intervals.
  • Coordinate with Sales team to achieve goals and ROI targets Set up daily performance reports to analyze the performance and optimize campaigns Strong analytical ability Outstanding ability to think creatively, identify and resolve problems Excellent written and verbal communication skills.
  • Expertise in communication tools along with MS tools /Google Sheets and PowerPoint/Google Slides A creative and strategic approach to work Has an eye for detail, work wells under pressure, is driven to meet targets, and a team player.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a post graduation degree( MBA in Operations & Marketing) or any other related degree.
  • Candidates having a work experience of (3-5) years is preferred for this role.
Regional Head Business Development (West ) Region : (Job ID: 6806)
Key Accountabilities/Duties & Responsibilities:
“As our Regional Head – Business Development –West Region, you will drive growth and expand the company’s presence in the domestic and international market. This includes establishing and nurturing strategic partnerships, identifying new business opportunities, and building strong relationships with key stakeholders to enhance market reach and revenue.Key Accountabilities/Duties & Responsibilities:
  • Industry Conferences and Trade Shows : Attend major hospitality and hotel industry events to network with key stakeholders, gain market insights, and stay updated on emerging trends. These venues are ideal for meeting potential clients face-to-face.
  • Local Business Networking Events : Engage with local chambers of commerce or business networking groups. These events offer valuable opportunities to connect with local business owners and decision-makers within your market.
  • Online Platforms & Social Networking : Utilize LinkedIn and other professional networks. Join hospitality-focused groups, actively participate in discussions, and connect with hotel owners, operators, and industry professionals
  • Referral Programs: Establish a structured referral program incentivizing existing clients and partners to refer qualified leads. This creates a steady and trustworthy source of potential business
  • Industry Publications: Advertise or contribute thought-leadership content in hospitality journals, magazines, and digital publications. This enhances visibility and positions your company as an industry authority.
  • Strategic Cold Outreach: Identify and research target hotels or stakeholders and reach out through personalized emails or calls. When approached thoughtfully, this method can yield high-quality leads.
  • Partnership Development: Collaborate with complementary service providers such as hotel interior designers, hospitality tech firms, or marketing agencies. These partners can be valuable sources of mutual referrals.
  • Client Success Stories & Testimonials: Highlight case studies and testimonials from satisfied clients. Real-life success stories build credibility and serve as powerful endorsements for your services
  • Social Media Marketing: Leverage platforms like Instagram, Facebook, and X (Twitter) to share industry insights, client successes, and operational expertise. Consistent engagement can attract and retain potential leads
  • Educational Workshops & Webinars: Host sessions on hotel management, best practices, operational efficiency, or guest experience. These not only provide value but also establish your brand as a go-to expert.
  • Industry Associations & Clubs: Become an active member of organizations like the Hotel Association or local tourism boards. Membership provides access to exclusive networking events, industry updates, and potential leads.”
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in hospitality, Business Management, or a related field.
  • Minimum of 15+ years of relevant experience in hospitality management, or a related field, preferably in a corporate or multi-property environment.
Assistant Manager Finance : (Job ID: 6885)
Key Accountabilities/Duties & Responsibilities:
  • Assistant Managers – Finance help finance manager with administrative and financial tasks, including invoicing, budget drafting, issuing purchase orders, and implementing and managing procurement processes .
  • Taking responsibility for the planning and execution of financial duties and projects of a company.
  • Preparing financial statements, reports, and forecasts for the business to ensure financial stability.
  • Drafting budgets, income statements, balance sheets, tax returns, and reports required by regulatory authorities.
  • Managing the risks involved in the financial activities of the business.
  • Estimating short and long-term financial objectives by setting performance targets.
  • Compiling financial reports and supervising month-end processes.
  • Drafting procurement processes and signing off on purchase orders.
  • Managing and monitoring metrics, KPI tracking, and reports for the financial department.
  • Evaluate the financial performance of the organization and measure returns on investments.
  • Providing training to staff members regarding financial processes. • Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in Business Administration or a related field.
  • Minimum of 6 years of relevant experience
Senior General Manager Projects   : (Job ID: 7114)
Key Accountabilities/Duties & Responsibilities:
  • Provide strategic direction and leadership for the construction division, aligning with the company’s overall goals and objectives.
  • Oversee the planning, execution, and completion of construction projects, ensuring timelines, budgets, and quality standards are met.
  • Develop and manage annual budgets, forecasts, and resource planning for the division.
  • Monitor project progress and performance metrics; implement corrective actions as necessary.
  • Build, lead, and mentor a high-performing team of project managers, engineers, and support staff.
  • Ensure strict adherence to safety regulations, legal requirements, and industry standards.
  • Foster strong relationships with clients, contractors, vendors, and regulatory bodies.
  • Identify and pursue new business opportunities, partnerships, and markets.
  • Report regularly to the executive team on division performance, risk management, and strategic initiatives.
  • Lead continuous improvement efforts in processes, technology, and organizational development.
  • Schedules and oversee all phases of construction from permit to finish; coordinate all necessary inspections.
  • Develop a set of standard contracts for the comp Design strategy and set goals for growth.
  • Maintain budgets and optimize expenses
  • Direct the employee assessment process.
  • Manage and coordinate all construction and related activities for all ongoing projects in terms of cost, quality and delivery targets.
  • Ensure compliance and implementation of all Engineering Procedures, practices and techniques as outlined in the design-based document and project drawings.
  • Work in close coordination with the design, engineering teams and PMC to achieve ‘Value engineering’ and ‘Cost optimization’.
  • Monitor all construction activities from the perspective of LEED compliance.
  • Ensure compliance Strategic thinking and execution , Financial acumen and budget management
  • Risk management and problemsolving , Strong negotiation and interpersonal skills
  • Team development and performance management , Adaptability in a fast-paced and dynamic environment
Essential qualifications for the role are:
  • Preferred educational qualification for the role is a degree in Bachelor of Engineering(Civil)  
  • Minimum of 15 years of relevant experience
Sales Manager  : (Job ID: 5990)
Key Accountabilities/Duties & Responsibilities:
    • Achieving Budgeted revenue, ARR, & room nights. Managing all Group bookings from Corporates and Travel Agents Meeting and developing a business relationship with all Corporate.
    • Maintains quality service by establishing and enforcing organization standards.
    • Must act as a bridge between the company and its clients Adhering to all policies of The Tamara and briefing corporates about it Make sure the payments been collected at the time of booking.
    • Develop Business for TTC, TTK, OBT, and other hotels of The Tamara.
    • Define guest requirements and ensures that the guest services offered is effective to their requests. Establishing the Tamara as a niche group travel destination covering all the Business zone in Bangalore by sales calling Negotiates prices with all MICE Ensures that all complaints are reviewed, investigated and follow-up action is initiated.
    • Meeting up with decision makers in corporate companies and Travel agents Maintains and ensures the smooth-running operation with all travel agents.
    Essential qualifications for the role are:
    • Preferred educational qualification is a Bachelor’s degree in Management or any other related field
    • Minimum of 4 years of relevant experience
Assistant Manager Elecrtical  : (Job ID: 7085)
Key Accountabilities/Duties & Responsibilities:
    • Expertise in MV and LV Electrical system. • Managing site engineers at various sites
    • Coordinating with external consultants and getting the required input for project
    • Understanding and developing Electrical schematic.
    • Coordination with Civil, Plumbing, HVAC, Fire and IT Services.
    • Maintain a constant communication with key members of other disciplines as needed to ensure optimal system design.
    • Electrical equipment and cable sizing.
    • Design and preparation of Cable tray layout, Earthing layout, Lighting layout and Lightning protection
    • Electrical design optimization and Monitoring system.
    • Problem identification and trouble shooting a variety of complex electrical problems with limited supervision.
    • Vendor drawing review of major equipment’s like Transformer, Generator, MV and LV panels.
    • Knowledge in Solar power system. Skills/Competencies
    • Expertise in Electrical design optimization
    • Expertise in Auto cad and electrical design tools
    • Good coordination with Contractors and Vendors
    • Good communication skills
    • Experience in Hospitality projects
    Essential qualifications for the role are:
    • Preferred educational qualification is a Bachelor’s degree in Engineering
    • Minimum of 4 years of relevant experience
Content Specialist  : (Job ID: 7211)
Key Accountabilities/Duties & Responsibilities:
    • Create engaging and persuasive copy for websites, blogs, email campaigns, social media, brochures, and other marketing materials.
    • Develop content that resonates with diverse target audiences, including guests, corporate clients, and stakeholders.
    • Collaborate with the marketing, design, and social media teams to develop content that aligns with the strategies.
    • Edit and proofread content to ensure clarity, consistency, and alignment with brand guidelines.
    • Research industry trends, competitor activity, and guest preferences to keep content fresh and relevant.
    • Assist in creating copy for advertising campaigns, including taglines, product descriptions, and promotional materials.
    • Ensure SEO best practices are followed in digital content to improve search engine visibility and rankings.
    • Ensure timely delivery of projects across all platforms.
    • Contribute to storytelling initiatives that highlight our brand’s sustainable practices, guest experiences, and unique offerings.”
    Essential qualifications for the role are:
    • Preferred educational qualification is a degree in Bachelor of Communication Journalism (B.C.J) or any other relevant graduate degree
    • Minimum of 3 years of relevant experience
Corporate Chief Engineer  : (Job ID: 7033)
Key Accountabilities/Duties & Responsibilities:
    • Technical Leadership & Standardization
    • Set and monitor engineering and maintenance standards across all properties.
    • Review and standardize preventive maintenance schedules and SOPs.
    • Ensure all building systems and equipment are operating efficiently and safely. People Management
    • Guide, train, and support engineering teams at property level.
    • Conduct regular performance & development reviews and skill audits of Unit Engineers
    • Foster a culture of safety, continuous learning, and accountability. Compliance & Safety
    • Ensure all properties comply with local statutory requirements, health and safety regulations, and environmental norms.
    • Conduct regular audits and provide corrective action plans.
    • Oversee fire and life safety systems testing and drills. Capital Projects & Renovations
    • Support design and technical planning for renovations, retrofitting, and new projects.
    • Manage vendor relationships and oversee project timelines and budgets.
    • Evaluate feasibility and ROI for engineering investments. Budgeting & Cost Optimization
    • Prepare and review annual maintenance and capital expenditure budgets.
    • Implement energy-saving initiatives and sustainability practices across properties.
    • Monitor engineering costs and suggest cost-effective alternatives. Crisis & Risk Management
    • Lead the emergency response for technical failures or natural disasters.
    • Develop contingency plans and ensure business continuity in case of critical failures. Reporting & Communication
    • Submit monthly engineering performance reports to corporate leadership. • Provide updates on project progress, compliance status, and energy utilization.
    Essential qualifications for the role are:
    • Preferred educational qualification is a Bachelor’s degree in Mechanical Engineering
    • Minimum of 15 years of relevant experience
Assistant Manager - Fire Systems : (Job ID: 7151)
Key Accountabilities/Duties & Responsibilities:
    • The Assistant Manager – Fire Systems will supervise fire protection equipment maintenance and inspection services, which allows the TLE team to pursue their goals in a safe and pleasant environment.
    • Coordinate daily activities of assigned site, including: scheduling and assigning work to staff and directing and leading workers in completing assigned work; monitoring work and project activity progress, making necessary changes; completing performance evaluations of assigned staff; performing quality assurance checks, and coordinating health and safety programs and training.
    • Track budget for area of responsibility, and provide time and workforce needs and estimates to higher level management based on cost analyses, ensuring work is completed according to stipulated price and agreement.
    • Implement, interpret, and manage policies and procedures pertaining to operations and project management.
    • Coordinate activities, construction, and renovation with TLE staff, subcontractors, and/or vendors. Support assigned project activities; ensure compliance with larger unit goals.
    Essential qualifications for the role are:
    • Preferred educational qualification is a Bachelors Degree in Mechanical Engineering
    • Minimum of 5 years of relevant experience

For The Tamara Coorg

HR Manager  : (Job Id: 7120)
Key Accountabilities/Duties & Responsibilities:
  • HR is the go-to person for all employee-related issues. This means that your duties will involve managing activities such as job design, recruitment.
  • Assist with day to day operations of the HR functions and duties Provide clerical and administrative support to Corporate Human Resource Manager Compile and update employee records (hard to soft copies) Process documentation and prepare reports relating to personal activities (staffing, recruitment, training, grievances, performance evaluations etc.)
  • Coordinate HR on requirements (meetings, training, surveys etc.) and take minutes Handle the employee requests regarding human resource issues, rules, and regulations Assist in payroll preparation by providing relevant data Communicate with public services when necessary Properly handle complaints and grievances procedures Conduct induction to newly hired employees Allocate and handle staff dormitories and accommodation Schedule and monitor the staff transportation
Essential qualifications for the role are:
  • Preferred educational qualification is a Bachelor’s degree in MSW or MBA in HR
  • Minimum of 10 years of relevant experience

For The Tamara Kodaikanal

Assistant Manager - UGE: (Job ID: 6987)
Key Accountabilities/Duties & Responsibilities:
  • Develop and implement Guest Activities He must develop and implement activities that appeal to a wide range of personalities and ages. He will complete needs assessments to determine how often activities will be offered, how seasons will affect these activities and what space is available for participants.
  • Resort activities should be appropriate for the location and may reflect a theme. A resort Manager – Guest Experiences must research possible activity ideas, trying or sampling new activities and evaluating them as needed. He must stay informed about new trends in the field to offer popular activities.
  • Group activities may include sporting activities such as volleyball, games such as trivia, events such as karaoke nights or Coffee tastings, or activities such as crafts and dancing lessons. The Manager must then lead, delegate or implement activities.
  • Schedule Activities He must create an activity schedule that reflects the resort’s needs. He must vary the activities to ensure the schedule appeals to as many guests as possible. Activity schedules should not interfere with other resort events and may need to complement other scheduled events.
  • Supervise Activity Team He may need to supervise other activity staff members including lifeguards, sports professionals and other employees. They may also be responsible for training other employees as necessary, introducing them to procedures or new activities as needed.
  • Communicate Activities to Resort Guests He must also communicate activities to the resort’s guests. They may need to update websites, produce newsletters or make calendars to highlight specific events. Additionally, this Manager may send out invitations, publish brochures and update signage.
  • Manage and Maintain Recreational Needs A resort Manager – Guest Experiences must have an accurate picture of the activity equipment to which he has access. For special events, he may need to secure tents or extra chairs. If a resort activity In-charge needs extra help, he hires temporary workers, caterers or specialists. He also ensures activity equipment remains clean, prepared and properly maintained.
  • Provide a Program As Manager, you are responsible for coming up with activities that residents find engaging. Start by taking a look at the current list of activities offered and see which ones are the most popular with residents.
  • Consult residents to discover which additional activities they would enjoy and select new activities that generate enough interest to warrant being added to your event roster.
  • When adding new programs, assess if your staff members are qualified to manage them with little to no additional training. Create a calendar of these activities and make sure that you or a staff member are present to lead and oversee the events.
  • Create and implement a plan to inform residents and guests which activities are scheduled and encourage them to participate.
  • Train Staff Recruiting staff is another essential task of an activity In-charge. It entails interviewing, hiring and training new employees. Make sure all staff members understand the principles of the company, are able to create the right atmosphere for residents and can demonstrate scheduled activities to guests, as needed.
  • Reports Part of a Assistant Manager – Guest Experiences job is creating reports for company management. These reports chronicle the amount of money and time spent on activities by staff and how many residents and guests participate.
  • You may also be required to prepare reports on how the activities meet the departmental goals and progress on community awareness of activity programs. Reports enable management to assess how effective your leadership is and may be used to supplement additional funding requests and grants.
  • Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
  • Preferred educational qualification is a degree in Bachelor of Business Administration (B.B.A)
  • Minimum of 5 years of relevant experience

For O by Tamara Coimbatore

Housekeeping Executive  : (Job ID: 7060)
Key Accountabilities/Duties & Responsibilities:
    • Inspect guest rooms, public areas, pool, etc. After being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
    • Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
    • Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork, GPM Reports. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
    • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
    • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.
    • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects without assistance or with assistance.
    • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
    • Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print).
    • Perform other reasonable job duties as requested by Supervisors. Monitors overall daily operations of the Linen/ Laundry Room. Ensure quality controls are in place for all linen processes, rejecting any exceptions.
    • Oversee the loading of carts and place accurately as requested. Oversee in getting filled linen carts to designated areas. Ensure linen and laundry supplies are ordered and controlled in line with Business and Events.
    • Ensure a clean and tidy linen room at all times and report to the management if any items have been damaged (linen as well as uniforms). Ensure team members adhere to all Health and Safety Regulations.
    • Oversee the issuing of linen via hotels requisition system. Attends and participates in in-service education classes, on-the-job training programs, etc. Makes recommendations to the Executive Housekeeper.
    • Manage customer service issues quickly and effectively. Train, develop, and appraise the team and Carry out stock takes as per management policy. Assists in the recruitment and selection of Housekeeping personnel. Assigns schedules and duties to Housekeeping staff as per business needs. Assists in determining staffing requirements necessary to meet the Department’s needs. Performs other duties as assigned and able to carry out any other reasonable task set by the management.
Essential qualifications for the role are:
    • Preferred educational qualification is a Diploma in Hospitality, Travel and Customer Service
    • Minimum of 5 years of relevant experience
F&B Cost Controller  : (Job ID: 7097)
Key Accountabilities/Duties & Responsibilities:
    • Able to effectively control the Food & Beverage Cost. Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency. Prepare variance analysis for food & beverage and communicating with relevant parties. Update and maintain receipts into the systems (FMC).
    • Check and verify voids in the POS systems. Check and verify discounts on the POS systems.
    • Check and verify any happy hours discounts. Check and verify all complimentary sales in POS systems. Check and verify all staff meals and staff discounts. Check and verify all Package meals.
    • Check and verify all settlements done on the POS system. Check and cross verify if all sales have been transferred correctly to the Property Management systems (PMS). Check and verify for any lost postings.
    • Check the cost of sales in all F&B outlets and ensure that the costs are within budget. Check the menu pricing on the POS systems and ensure the correct prices are loaded. Check the restaurant and bar checks on daily.
    • Check the complimentary and confirm that all are approved. Daily Import of Micros Sales to Materials Control system. Tally all end of shift reports generated from all POS tills.
    • Continuously study weaknesses in F&B control implemented at the Hotel and provide suggestions for improvements. Check the daily Food & Beverage revenues report submitted by the income audit for the accuracy of covers and average check.
    • Responsible for linking the articles and Recipes in Material Control. Responsible for preparing daily Food and Beverage Report and distribute to management. Responsible for monthly F&B Report and distribute to management.
    • Responsible for surprise spot checks at all F&B outlets. Prepare Duty Drinks and management report and confirm that this is as per entitlement. Prepare the daily and monthly cost report department in relation to cost of sales.
    • Prepare daily staff meal cost report. Participate in stock taking at the restaurants. Spot check on the receiving department to ensure that the scales are correct and goods are checked for quality.
    • Check and ensure that no material is issued out from the store without requisition or approval from the respective department head.
    • Check and ensure all menu items have a recipe. Coordinate with restaurant management and finance to sort out issues pertaining to F&B. Update selling prices in POS as per the instruction from authorised persons. Maintain the security of the information held by the department.
    • Responsible to maintain the Menu Pricing, Consumption and POS systems. Any other tasks as and when required by the management. Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
    • Preferred educational qualification is a B.Com
    • Minimum of 4 years of relevant experience

For O by Tamara Trivandrum

Duty Manager   : (Job ID: 5284)
Key Accountabilities/Duties & Responsibilities:
  • Primarily responsible to ensure that Front Office shifts are running efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times.
  • Supervises and assign duty roster for F/O team, Concierge, Bell Counter, Guest Relations and Business Centre. Responsible for VIP movement in the Hotel.
  • Key Accountabilities/Duties & Responsibilities Greets the VIP guests of the hotel.
  • As directed by the Front office Manager, Performs special services for VIP Guest s. Assists in VIP s arrival departure in absence of guest relation officers. Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.
  • Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests. Assists in sending guest messages or faxes.
  • Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows Assists in handling room lock problems. Prepares and checks for VIP s arrival and escorts guests to rooms.
  • Co-ordinates with all departments concerned in order to maintain Front Office functions properly. Operates the front office computer system in order to assist front office attendants. Checks group department, fit and ensure switchboard makes appropriate wake up calls.
  • Handles guest complaints and other related problems and reports on the Assistant Manager s log book.
  • Assists reception, business centre, cashier, concierge and bell captain during they are busy. Answers guests inquires, handles complaints and attend to the needs of the guests. Approves and sign for allowances, rebates etc., as required by Front Office Cashier.
  • Authorises charges to be made for late departures and/or compliments on them. Promotes and maintains good public relations. Motivates and maintains good staff relations.
  • Maintains and be guided of hotel policy on credit/lost and found hotel guests properties. Follows up in credit check report, liaise with credit manager.
  • To responsible for front office operation during the absence of Front Office Manager (HO).
  • To discuss all matters that needed to follow up with the next shift Reception Manager.
  • Approves the working schedule for the front office attendants and submits them to front office manager (HO).
  • Conducts and ensures the neat of appearance of front office attendant as well as correct attitude and behaviour, discusses problems that encountered on this point with front office manager, assistant front office manager and their shift leaders.
  • Assigns and Approves Duty roster for all Front desk staffs
  • Provide other duties and services as assign by Front Office Manager. Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a degree in BSC Hospitality & Hotel Administration or any other related degree .
  • Candidates having a minimum of 4 years of relevant work experience will be preferred for this role.
Assistant Manager - Sales  : (Job ID: 6573)
Key Accountabilities/Duties & Responsibilities:
  • Develop and maintain relationship with the referral channel among medical fraternity ( rural doctors, Specialty and Super Specialty doctors (Institutional) of the Bangalore Urban and Rural Develop and maintain sales and engagement strategies with CMO s, RWA s, Clubs and Associations and other social platforms) of the Bangalore Urban and Rural territory Execute sales strategy and deliver sales targets from the above channel Growth and maintaining the active referral base to meet company s targets Determine to achieve the Budget (Number and Revenue) on Monthly/quarterly/Half yearly and Annual Basis.
  • Segregate the Budget among different sales parameters and take responsibility to achieve the 70-75% of overall budget of team. Plan and execute all promotional activity in line with events and others to deliver sales target and to achieve active referral base Referral channel loyalty and retention Cost to Revenue Ratio for the referral business Point of contact with referral channel Keep the reporting manager informed on work on a day to day basis and discuss on sales plan and other sales related issues at regular intervals. Defining the market, understanding the competitor s strength and weakness, Competitor s marketing strategies and keep the reporting manager informed as on when required. Maintain and analyse the sales statistics (Number and Revenue) on daily and weekly basis to keep on track with the projected budget.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a degree in Bachelor of Business Administartion or any other related degree.
  • Candidates having a minimum of 6 years of relevant work experience will be preferred for this role

For Lilac Hotels, 3rd and 5th Block Jayanagar, Bangalore

Operations Manager : (Job ID: 5520)
Key Accountabilities/Duties & Responsibilities:
  1. Team Leadership:
    • Recruit, train, and manage a diverse team of operational staff.
    • Foster a positive and collaborative work environment.
    • Set performance standards and conduct regular evaluations.
  2. Guest Satisfaction:
    • Ensure the highest level of guest satisfaction by addressing guest concerns and resolving issues promptly.
    • Monitor guest reviews and feedback, implementing improvements as needed.
  3. Operations Management:
    • Oversee the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food service (if applicable).
    • Develop and implement efficient operational procedures to optimize guest services.
    • Monitor and manage room inventory and rates to maximize revenue.
  4. Financial Management:
    • Develop and manage the hotel’s operational budget.
    • Control expenses and cost-effectively manage resources.
    • Implement cost-saving initiatives without compromising quality.
  5. Quality Assurance:
    • Maintain high cleanliness and maintenance standards throughout the hotel.
    • Ensure compliance with all safety and health regulations.
    • Conduct regular quality checks to ensure consistency in service.
  6. Vendor and Supplier Relations:
    • Manage relationships with vendors and suppliers to negotiate favourable contracts and ensure timely deliveries.
    • Monitor supplier performance and quality of goods and services.
  7. Guest Services and Amenities:
    • Identify opportunities to enhance guest services and amenities to meet and exceed guest expectations.
    • Coordinate with relevant departments to execute improvements.
  8. Reporting and Analysis:
    • Generate regular reports on key performance indicators and operational metrics.
    • Analyse data to identify trends and opportunities for improvement.
Essential qualifications for the role are:
  • A degree in BSc Hotel Managament would be preferred for the role with a work experience of 5 years
Hotel Manager : (Job ID: 6120)
Key Accountabilities/Duties & Responsibilities:
  • The Hotel Manager should have an excellent track record of successfully managing and leading a team to sustained high levels of service.
  • Responsible for managing the Hotels management team (HOD’s) and overall hotel targets to deliver an excellent Guest experience.
  • A Hotel Manager would also be required to manage between profitability and guest satisfaction measures. Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, food and beverage, revenue management and the rooms division.
  • Ensure full compliance to hotel operating controls, SOP s, policies, procedures and service standards. Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service to drive financial success. Work with hotel department heads to establish goals and objectives that coordinate with the overall organisation s goals and objectives.
  • Enable innovation and drive results by executing sales and marketing campaigns, understanding dynamic revenue management and driving profit to the bottom line through strong financial controls. Evaluates changes to the guest’s needs, the hotel’s guest mix and competitive trends to recommend appropriate products/services and operational changes to ensure guest and employee satisfaction.
  • Demonstrate and promote teamwork among all management and staff while creating an environment in which all associates reach their full potential.
  • Follow property safety and security procedures, liaise with local government officials to ensure Hotel operating safely and legally Assists with procurement of operating supplies for all departments and contracting with third-party vendors for essential equipment and services.
  • Complete necessary financial audits Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel. Inspect the property for organization and cleanliness.
  • Resolve whenever possible and communicate larger issues or anything that might impact the long-term viability of the property to the CEO Learn all relevant systems, including the GPM, PMS, all HR and Accounting tools, guest communication tools, and be ready to train your team Lead all key property issues including capital projects, customer service and refurbishment.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
  • Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. Manage and develop the Hotel Executive team to ensure career progression and development.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints. Respond to audits to ensure continual improvement is achieved. Corporate client handling and take part in new client acquisition along with the sales team whenever required. Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards.
Essential qualifications for the role are:
  • Preferred candidate for this role would have a degree in Bachelor Of Hotel Management or any other related degree with a minimum of 13 years of relevant experience.
Accommodation Manager : (Job ID: 5278)
Key Accountabilities/Duties & Responsibilities:
  • To organise and supervise staff in the cleaning of Guest rooms, corridors, stairs, public areas, toilets, staff changing rooms, linen room and storage rooms.
  • Report any maintenance faults and ensure that they are actioned.
  • Record any lost property in the relevant lost property book. Lock the property away in designated safe area.
  • To ensure that guest dry cleaning is dealt with according to standards.
  • Liaise with Reception on room occupation for that night.
  • Ensure that any special requirements, e.g. Extra beds, cots, etc. are adhered to.
  • Check every room when completed ensuring that it has been serviced to agreed standards.
  • Record all rooms status • Review the report on any complaints and/or compliments with the Duty Manager.
  • Report all accidents in Incident reporting.
  • To attend the HOD’s daily meeting , as well as any other meeting(s) relevant to the Front office and Housekeeping department.
  • Report any suspicious behavior, damage, missing equipment and keys to General Manager.
  • Have a personal caring attitude towards guests and staff at all times.
  • Store and receive all cleaning materials and goods relevant to the Housekeeping Department according to the regulations laid down.
  • To maintain staff moral and create a good working atmosphere.
  • Ensure good working relationships with other departments and Management.
  • Complete rosters and attendance forecasts in advance saying in line with hotel budget.
  • Assist in the recruitment of staff. Assist in the training and recording of training according to the Hotel and departmental training plan.
  • To have full knowledge of, and be able to act upon the Fire Procedures as laid down in the Hotel Fire Plan and in accordance with the Fire Precautions Act. To ensure all staff in Housekeeping and Front office departments comply with Hotel Policy regarding uniform and personal hygiene.
Essential qualifications for the role are:
  • Preferred candidate for this role would have a degree in Bachelor Of Hotel Management or any other related degree with a minimum of 8 years of relevant experience

For Amal Tamara

Head Of Sales : (Job ID: 6663)
Key Accountabilities/Duties & Responsibilities:
  • “Sales Strategy Development: Develop and implement a comprehensive sales and revenue generation strategy for Amal Tamara , aligned with the group’s overall business objectives.
  • Market Analysis: Continuously monitor market trends, competitor activities, and customer preferences to identify growth opportunities and potential threats. Use this information to adjust sales strategies accordingly.
  • Revenue Optimization: Work closely with Revenue Management teams to optimize pricing strategies, packages, and promotions to drive revenue growth while maintaining healthy profit margins.
  • Client Relationship Management: Build and maintain strong relationships with key clients, travel agencies, corporate accounts, and partners to foster long-term partnerships and secure a steady flow of business.
  • Sales Performance Monitoring: Establish and track key performance indicators (KPIs) for the sales team, regularly reviewing and analyzing sales reports to identify areas for improvement and implementing corrective measures.
  • Sales Collateral and Marketing Support: Collaborate with the marketing team to develop effective sales collateral, presentations, and promotional materials to support sales efforts.
  • Budget Management: Prepare and manage the sales department’s budget, ensuring efficient allocation of resources to achieve revenue targets.
  • Cross-functional Collaboration: Work closely with other departments such as Operations, Food & Beverage, and Events to ensure seamless coordination and guest satisfaction, contributing to overall revenue growth.
  • Sales Training and Development: Implement ongoing training programs to enhance the sales team’s product knowledge, selling skills, and customer service standards.
  • Reporting and Documentation: Prepare and submit regular sales reports, forecasts, and other relevant documentation to the Director of Sales and Marketing and executive leadership”.

For Lilac Hotels, Kumbakonam

IT Executive: (Job ID: 4251)
  • Responsible for overseeing and handling network configuration, Servers, set up periodic scheduled back up
  • Responsible for smooth functioning of the PMS, point of sale, other modules like MMS, accounts etc. and provide support for any issues that may arise.
  • Trouble shoot by way of remote access.
  • Familiar with working and setting up Call Centre operations, call workflows, App based dialers, reports and MIS
  • Set up and maintain all VPN connections for remote accessing the system at a location.
  • Ability to troubleshoot hardware and software problems.
  • Should be capable of doing Root Cause Analysis on a problem.
  • Must know the Network fundamentals, general network setup and device configuration.
  • Good knowledge of server hardware, Disk storage technology, I/O devices.
  • Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
  • Proficient with provisioning MySQL instances and data migration
  • Ensure performance, security, and availability of databases
  • Prepare documentations and specifications
  • Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
  • Background in highly available systems and image capture/management systems.
  • Extensive knowledge on Active Directory, Management and Implementations.
  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Prepare Policy & Procedures for the IT Department and for the user department.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken.
  • Antivirus setup and day to day support.
  • Able to plan, assign and take the report from the IT team.
  • Maintains a system error / progress logbook and deals with reported problems.
  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
  • Monitors and maintains proper inventory of hardware and software license.
  • Is aware of IT Security Policies and ensures implementation through regular staff training.
  •  
Accomodation Manager (Job ID: 4215)
  • To organise and supervise staff in the cleaning of Guest rooms, corridors, stairs, public areas, toilets, staff changing rooms, linen room and storage rooms.
  • Report any maintenance faults and ensure that they are actioned.
  • Record any lost property in the relevant lost property book. Lock the property away in designated safe area.
  • To ensure that guest dry cleaning is dealt with according to standards.
  • Liaise with Reception on room occupation for that night.
  • Ensure that any special requirements, e.g. Extra beds, cots, etc. are adhered to.
  • Check every room when completed ensuring that it has been serviced to agreed standards.
  • Record all rooms status • Review the report on any complaints and/or compliments with the Duty Manager. • Report all accidents in Incident reporting
  • To attend the HOD’s daily meeting , as well as any other meeting(s) relevant to the Front office and Housekeeping department.
  • Report any suspicious behavior, damage, missing equipment and keys to General Manager.
  • Have a personal caring attitude towards guests and staff at all times.
  • Store and receive all cleaning materials and goods relevant to the Housekeeping Department according to the regulations laid down.
  • To maintain staff moral and create a good working atmosphere.
  • Ensure good working relationships with other departments and Management.
  • Complete rosters and attendance forecasts in advance saying in line with hotel budget.
  • Assist in the recruitment of staff.
  • Assist in the training and recording of training according to the Hotel and departmental training plan.
  • To have full knowledge of, and be able to act upon the Fire Procedures as laid down in the Hotel Fire Plan and in accordance with the Fire Precautions Act. To ensure all staff in Housekeeping and Front office departments comply with Hotel Policy regarding uniform and personal hygiene.
  • To be aware of the day’s business both in Room Occupancy, Special Requirements and VIP needs.
  • Liaise with Reception regarding Room moves, VIP guests, Special Needs and act on any information given.
  • Issue keys, room lists, house assistant check lists and cleaning schedules to housekeeping staff at the beginning of shift and collect and check them at end of shift.
  • Check all work given to the Room Assistants, Linen Porters, and Maintenance throughout the day to ensure standards are being adhered to.
  • Excellent Knowledge on of how to inspect properties.
  • Maintain a par stock levels of stationary, linen and amenity requirements in order to ensure consistency in standards.
  • Knowledge of local and company hygiene, health and safety regulations
  • Developing and utilizing check lists for regular preventative maintenance.
  • Developing and utilizing check lists for regular cleaning and upkeep.
  • Conduct meetings and training sessions as and when required.
  • Interview, hire, train, and at times take disciplinary actions on staff members.
  • To assist in the development and writing of Housekeeping departmental standards and improved processes.
  • To actively train all staff to the standards laid down in the Training Manual and monitor their work performance.
  • Monitor staff performance to ensure that guests are happy and that the hotel is well run
  • Minimize wastage of materials and energy through careful monitoring of staff.
  • Train staff on answering guest enquires about hotel policies and services.
  • Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards. 
Assistant Food & Beverage Manager : (Job ID 4259)
  • Works closely with EAM/ F&B Manager on planning the Day to day F&B Opearations.
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Plan & execute the operations of the F&B Department
  • Ensure that the company and statutory hygiene standards are maintained in all areas.
  • Plan for department budget and review forecast on revenue and expenditure on monthly basis
  • Analyze and submit month-end reports and identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the Department.
  • Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to Management upon completion of promotion
  • Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget
  • Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
  • Take ownership of budgets and cost control methods to minimize expenses
  • Address Guest needs, comments, and complaints
  • Adhere to and enforce employee compliance with health, safety, and sanitation standards
  • Ensure all employees are working within outlined operating standards
  • Identify customers needs and respond proactively to all of their concerns
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel
  • Establish targets, KPI’s, schedules, policies and procedures
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Appraise staff performance and provide feedback to improve productivity
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and F&B events
  • Explores ways to reach a broader audience (e.g. discounts and social media ads)
  • Implement policies and protocols that will maintain future F&B operations
  • Responsible for adherence to the Food Safety and Cov-Safe Hygiene Standards 

For Lilac Hotels, Guruvayur

Assistant Manager Materials: (Job ID: 6920)
Key Accountabilities/Duties & Responsibilities:
  • Monitor vendors for quality, service and price through standard purchasing specifications.
  • Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased
  • Calls for quotations for any items costing more than a certain amount (As per company policy) and inquire into prices from various suppliers.
  • Sourcing of Vendors and Establish contracts to ensure reduced pricing for all operating areas of the hotel following the set process
  • Coordinate and Receive market list from the Executive Chef on a daily basis and arranges for delivery of those items daily.
  • Ensures that all authorised or approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.
  • Ensures & verifies that quotations are regularly updated and supplier s new current price lists are maintained.
  • Supports efficient operation of the Purchasing Department in all aspects.
  • Research and identify new products and services for the hotel in the market.
  • Checks, explain if needed and approves delivered items discrepancy report issued by cost control regarding price and quantity order variances.
  • Verify the ‘pending orders’ report on a daily basis, and all pending orders are checked and verified regularly.
  • On a daily basis prepare the list of to be cancelled orders and sent to accounts for deletion, with appropriate reasons.
  • Issues regularly slow moving item lists. Responsible for monitoring slow moving and dead stock as well as keeping the stock levels in accordance with operational needs.
  • Identifies items for standing orders utilising vendor’s logistics for regular deliveries to the hotel based on approved highly consumed items.
  • Ensures validity of items available, force issue obsolete items and follows up on action taken for disposal.
  • Verifies that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements.
  • Approves all storeroom re-order requests, verifying quantities within the established Min/Max stock levels.
  • Responsible for all purchasing functions, quotations, quality and availability.
  • Responsible for physical control of all store items until issued, fully documented under strict control procedures (key control, timing schedule, authorised issue requests).
  • Responsible for maintaining logical storeroom inventory levels operationally needed.
  • Spot checks storeroom requests if properly maintained, verifies quantity requested and issued, proper items received by signatories & ID availability. – Spot-checks entered system quotations, period validity quotes locked by, etc.
  • Ensures that the suppliers follow the rules relating to the hygiene of goods delivered.
  • Keeps all records in a way that they can be checked at any time for information or audit purposes.
  • Liaison with the Materials Manager, Purchasing Coordinator, Receiving Agent, Stores Team leader and F&B Cost Controller
  • Maintains all documents, files and listings up-to-date and performs his duties in the most efficient manner.
  • Responsible for ensuring that all areas under Materials are secure, organized and clean.
  • Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
Essential qualifications for the role are:
  • Preferred educational qualifications for the role is a degree in Bachelor Hotel Management and Catering Technology or any other related degree .
  • Candidates having a minimum of 5 years of relevant work experience will be preferred for this role.

For Lilac Hotels, 5th Block Jayanagar, Bangalore

Hotel Manager : (Job ID: 4061)

The Manager of Operations is responsible for overseeing all aspects of the hotel’s daily operations, with a focus on delivering a superior guest experience while maintaining cost-effective and efficient processes. This role requires strong leader.

  • Recruit, train, and manage a diverse team of operational staff.
  • Foster a positive and collaborative work environment.
  • Set performance standards and conduct regular evaluations. 2. Guest Satisfaction:
  • Ensure the highest level of guest satisfaction by addressing guest concerns and resolving issues promptly.
  • Monitor guest reviews and feedback, implementing improvements as needed. 3. Operations Management:
  • Oversee the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food service (if applicable).
  • Develop and implement efficient operational procedures to optimize guest services.
  • Monitor and manage room inventory and rates to maximize revenue. 4. Financial Management:
  • Develop and manage the hotel’s operational budget.
  • Control expenses and cost-effectively manage resources.
  • Implement cost-saving initiatives without compromising quality. 5. Quality Assurance:
  • Maintain high cleanliness and maintenance standards throughout the hotel.
  • Ensure compliance with all safety and health regulations.
  • Conduct regular quality checks to ensure consistency in service. 6. Vendor and Supplier Relations:
  • Manage relationships with vendors and suppliers to negotiate favourable contracts and ensure timely deliveries.
  • Monitor supplier performance and quality of goods and services. 7. Guest Services and Amenities:
  • Identify opportunities to enhance guest services and amenities to meet and exceed guest expectations.
  • Coordinate with relevant departments to execute improvements. 8. Reporting and Analysis:
  • Generate regular reports on key performance indicators and operational metrics.
  • Analyse data to identify trends and opportunities for improvement.
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