Qualification:  Graduate
Experience: 2 – 5 years
Vacancy – 3

Responsibilities

1. Proper usage of CRM & CRS.
2. Login to Convox to Handle Incoming and Outgoing calls
3. Proper documentation of guest data.
4. Follow up all the enquiry with proper note.
5. Conversion Ratio (2:1).
6. Make all marketing offer calls.
7. Call missed call leads and convert them.
8. Productivity Report (Monthly Report)

Achieving target with all parameters:

1. Occupany
2. Maintaining ARR
3. Room nights.

Maintaining Reports:

1. Daily sales reports Flash report, Convox call report
2. Enquiry reports

To maintain high standard of professional behaviour at office with:

1. Discipline
2. Punctuality
3. Attendance
4. Team Work
5. Completing the sales process assignment allotted by team as per requirement.
6. To make a document of all the process related to sales assigned.

Assignments :

1. Completing the sales process assignment allotted by team as per requirement.
2. To make a document of all the process related to sales assigned.

Skills & Competencies

1. Awareness of latest notifications from Government Authorities: GST, Income Tax and other Laws.
2. Accounting Software Knowledge – WINHMS, GPM.
3. Documentation and SOP Writing skills
4. Time Management.
5. Problem Solving skills